General Manager - Chicago - Next Health

About Us:

Step into Next Health, where innovation meets longevity. Established over 8 years ago, we have flourished into the leader source of functional medicine and wellness throughout the United States, fueled by an unstoppable mission to advance health optimization and longevity. We are not just leaders in health optimization; we are pioneers!

At Next Health, our mission is more than a statement; it is a promise to transform lives. Through groundbreaking functional medicine practices, we empower individuals to unlock their fullest potential, enhancing their vitality and well-being. With a relentless dedication to leveraging the latest advancements, we guide our clients in taking their health to the next level!

Your Impact

The General Manager will ensure the execution of smooth and efficient operational procedures enabling Next Health to provide the highest level of customer service and achieve financial success.

Job Description

As General Manager, your responsibilities will include:

1. Embrace and uphold Next Health's core values and mission.
2. Collaborate in coordinating, facilitating, and executing robust relationships with team members and internal stakeholders. This entails overseeing and managing compliance, policies, and procedures.
3. Ensure the smooth and efficient execution of operational procedures through effective leadership, enabling the Next Health team to deliver exceptional customer service.
4. Ensure strict adherence to HIPAA regulations regarding patient privacy.
5. Guarantee that all patient care and services not only meet but surpass regulatory and industry standards.
6. Provide oversight for all facility employees, including Nurse Practitioners, Registered Nurses, Medical Assistants, Customer Experience Manager, and Health Hacker.
7. Manage the financial performance of the facility for financial sustainability.
8. Stay updated on legal compliance, safety regulations, and evolving safety measures.
9. Actively contribute to generating location-specific business in collaboration with the sales and marketing division.
10. Actively develop team members and conduct consistent employee reviews and performance evaluations — uphold positive team morale consistently.
11. Cultivate and sustain strong relationships with patients, healthcare providers, and community stakeholders.
12. Ensure a safe and secure environment for both patients and staff within the facility.
13. Supervise the presentation and maintenance of the facility, ensuring aesthetic appeal, proper functionality, and prompt resolution of maintenance issues.

What to Expect / What You’ll Do

1. Lead and manage the daily operations of the healthcare facility.
2. Oversee and manage staff, including physicians, nurses, and administrative staff.
3. Ensure that all patient care and services meet or exceed regulatory and industry standards.
4. Manage budgets to ensure the financial sustainability of the facility.
5. Collaborate with other leaders in the company to develop and execute strategic plans.
6. Build and maintain strong relationships with patients, healthcare providers, and community stakeholders.
7. Ensure that the facility maintains a safe and secure environment for all patients and staff.

What You’ll Bring

1. Bachelor's degree in Healthcare Administration, Business Administration, or a related field (Master's degree preferred).
2. 3+ years of experience in healthcare or hospitality management, preferably in a clinical setting.
3. Demonstrated ability to lead and manage a team of healthcare professionals.
4. Strong financial management skills and experience.
5. Thorough knowledge of HR-related business practices, including recruiting, timesheet auditing, coaching, etc.
6. Proven ability to identify, troubleshoot, and resolve internal and external conflicts.
7. Effective liaison with a diverse range of internal and external stakeholders.
8. Exceptional communication and interpersonal skills, fostering strong relationships with patients, healthcare providers, and community stakeholders.
9. Familiarity with healthcare regulations and industry standards.
10. Strong business acumen.
11. Capacity to work both independently and collaboratively within a team.
12. Self-driven and motivated.
13. Outstanding customer service skills.
14. Naturally outgoing and friendly demeanor.
15. Proficient in technology and resourceful in its application.

Our Culture & Perks

1. We're a patient-centered healthcare facility with a culture that values excellence, compassion, and teamwork.
2. OUTSTANDING compensation package available!
3. Exciting GROWTH prospects for advancement as we expand our operations!
4. A supportive and inclusive work environment.
5. Meaningful work that makes a difference for our patients.
6. Performance Based Bonuses.
7. Healthcare coverage.
8. 401(k) retirement savings plan.
9. Paid Time Off.
10. Paid Holidays.
11. Employee discounts.
12. Training and development.
13. Wellness resources.

Next Health is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

Please note: We kindly request that applicants refrain from calling our office line regarding job inquiries. All application related questions should be directed to jobs@next-health.com. Thank you for your understanding.