General Manager - Noble Smoke

Noble Smoke - Optimist Hall is looking for a General Manager who is:

on fire with passion and gratitude

possesses excellent people skills

takes ownership of the role, mission & vision

remains humble

is trustworthy, always doing what you say you’re going to do

Noble Smoke - Optimist Hall General Manager will be responsible for the success of the total business operation to include amazing customer service, financial management, cost controls, training and development of staff and managers and maintaining all specs, recipes, policies and standards. This position is very “hands on” and you will need to be functional in all positions and aspects of the business. You will be the face of Noble Smoke - Optimist Hall  in the community and build relationships inside and outside the restaurant

At Noble Smoke - Optimist Hall, we believe that THE EMPLOYEE is our primary customer!

We live the golden rule

We are committed to healthy & sustainable growth

We honor families 

We give generously

We provide restoration 

We add value to our team

ALL FULL-TIME, BENEFITS ELIGIBLE EMPLOYEES RECEIVE: 

● Medical insurance 

● Paid time off

● Parental Leave 

● Access to an Employee Assistance Program 

● Discounts at all Noble Food & Pursuit establishments 

● Employee paid continued education & training opportunities 

● Competitive pay 

● Access to growth within the industry 

Main Responsibilities of a General Manager:

-Daily direct supervision of all staff and managers and on-going coaching throughout the shift to ensure all specs, standards and policies are being upheld.

-You love your job and it shows, you are happy, energetic and your enthusiasm is contagious.

-Hiring, on-boarding, training and discipline and documentation of staff and managers.

-Interacting with guests to ensure great service and hospitality. Lead by example.

-Ensure all menu items are prepared hot, fresh and to recipe.

-Set sales goals, manage food, labor and supply costs, with entire P&L responsibility.

-Properly forecasts sales and product mix usage.

-Does weekly inventory to ensure accuracy and proper product levels.

-Analyze current and future staffing needs to grow the business.

-Write and/or oversee weekly scheduling with the Asst. General Manager.

-Provide clear feedback through praise, coaching and counseling. Effective at listening to staff and managers to address quickly address concerns.

-Maintain Health Department standards and impeccably clean kitchen and dining areas.

-Take responsibility for any necessary in store guest recovery and online reviews.

-Execute in house and off-site catering events to facilitate growing the brand.

-Maintain a professional image at all times.

-Solves problems and removes obstacles to successful daily operation.

The right candidate for this job has the following:

-Past experience producing and managing high quality food, following recipes and adhering to non-negotiable standards.

-At least 5 years experience working in food service in a fast paced, high quality food environment.

-At least 2 years experience in a leadership position. (GM experience preferred but not required.)

-Proficient with computers and have excellent verbal and written communication skills.

-Proven past record of advancement, promotion and job stability.

-Ability to multi-task and work in a fast paced environment.

-Flexible work schedule to include nights, weekends and holidays.

-5 day, 48-52 hour work week.

Noble Smoke- Optimist Hall General Manager will be responsible for the success of the total business operation to include amazing customer service, financial management, cost controls, training and development of staff and managers and maintaining all specs, recipes, policies and standards. This position is very “hands on” and you will need to be functional in all positions and aspects of the business. You will be the face of Noble Smoke - Optimist Hall  in the community and build relationships inside and outside the restaurant.

Are you ready to join a team that rewards you individually, celebrates your team, & pours into your growth and development? Becoming a General Manager at Noble Smoke - Optimist Hall might be the perfect fit! We look forward to receiving your application!

For 25 years, Chef Jim Noble chased his dream of making barbecue all over the South, crisscrossing the Carolinas, traveling to Texas twice, and sampling ribs and pork sandwiches everywhere in between. Off the road, he'd get lost in books and cookbooks, reading up on a tradition that is nothing short of personal to pitmasters and diners alike.
The opening of Noble Smoke marks the end of this long journey. It's a tribute to the legendary pitmasters that made (and sometimes broke) the rules. It's a heartfelt demonstration of Noble's longtime love for smoked meats. Most of all, it's a place to relax Southern-style and enjoy some great barbecue with friends.

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