GENERAL MANAGER CATERING OPERATIONS & SALES - KIA CENTER - Compass Group, North America

Levy Sector












Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.





About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.




Job Summary



Job Summary:


Working as the General Manager of Catering Operations & Sales, you will effectively coordinate and oversee all internal and external catering events. You are directly responsible for menu development as well as costing and marketing functions as they relate to the catering department. You will implement labor cost control and food cost control, manage preparation, transportation, and setup, and oversee operation and clean-up of all events. You are responsible for Event Coordination and Sales Financials.


Key Responsibilities:



+ Hires, trains and develops managers, and is actively involved in the development of service techniques, menu presentation, policies and procedures


+ Creates reports of operating statements and operational budgets, and reviews the collection of receivables


+ Catering activities, books, plans & directed functions


+ Creates proposals, contracts and banquet event orders


+ Ensures all safety and sanitation procedures are followed in compliance with HACCP


+ Maintains local clients database and builds and maintains relationship with vendors


+ Performs related duties and special projects as assigned


+ Prepares and monitors budgets; financial targets and forecasts


+ Work directly with the Service Managers in other regions as well as all regional Catering Directors to ensure all catering events are carried out according to the standards of the company and client.


+ Ensure high levels of customer service are executed for each event.


+ Interview, hire, train, as well as assist with scheduling all butlers and captains within the local staffing pool.


+ Execute all coaching, counseling and follow up training for all employees according to Company Policies and Procedures in partnership with Human Resources


+ Performs related duties and special projects as assigned



Preferred Qualifications:



+ Bachelor’s degree is preferred or equivalent professional experience


+ Proven track record for meeting sales goals


+ Strong knowledge of current food, industry trends and fine dining points of service


+ A minimum of five to eight years of experience in hospitality industry including three years’ experience in catering sales


+ Supervisory, scheduling, training and coaching skills


+ Ability to assess client requirements and deliver ensuring client satisfaction


+ Must be able to write menu proposals in consultation with chefs


+ The ability to supervise food preparation, service and clean-up is also essential


+ Knowledge of A/V equipment with the ability to set up and break down for events


+ Superior quantitative, oral and written communications and problem-solving/strategizing skills


+ Excellent leadership and organizational skills, flexible and adaptable to constant changes and must possess


+ attention to detail


+ Excellent overall computer skills with advanced knowledge of Excel and PowerPoint


+ Proactive mindset and able to remain calm under pressure to anticipate and support changes in our business.


+ Conformity to the highest standards of personal integrity and ethical behavior


+ Exceptional client relations and customer service abilities









Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)





Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.



We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.


Applications are accepted on an ongoing basis.


At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.






+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Flexible Time Off Plan


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)



Levy maintains a drug-free workplace.


Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf) for paid time off benefits information.


Req ID: 1389749


Levy Sector


[[Cust_clntAcName]]


Stephan Gugat


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