General Manager - Jimmy John's
Cary, NC 27519
About the Job
Jimmy John's is unlike any other sandwich chain in the country because we specialize in super-fast, high-volume sandwich execution! This high-speed execution has earned us the reputation of "Subs So Fast You'll Freak!" and "Americas #1 Sandwich Delivery."
Now you can be a part of a rock star team that produces and delivers sandwiches freaky fast!
Duties and Responsibilities:
- Perform all duties of In-shoppers and drivers.
- Manages a staff of approximately 3 to 20 employees.
- Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees based on performance and restaurant efficiency.
- Assists in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
- Ensure that every customer receives world-class customer service.
- Route deliveries and serve drivers to maximize delivery business and speed.
- Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).
- Completes Closing Procedures.
- Executes systems and procedures with 100% integrity and completeness.
- Completes daily and weekly paperwork.
- Responsible for 100% of the cash drawers at all times during the shift.
- Receives and stores product.
- Audits previous shift's systems and procedures for 100% integrity and completeness.
- Manages marketing efforts for your location. This includes playing a key role in developing new marketing ideas, and determining the effectiveness of existing promotions
- Completes preventive maintenance and upkeep on store's equipment and supplies.
- Performs other related duties as required.
Special Requirements:
- Must be at least 21 years old
- 2 years of fast casual restaurant management experience
- Must be able to work a minimum of 45 hours per week
- Willing to work overtime, holidays, weekends as business dictates.
- Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
- Ability to handle and resolve customer threats and issues.
- Ability to handle and resolve employee issues
- Skills to use a personal computer and various software packages (Word/Excel).
- Ability to handle stress and high-volume operations
- Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.
- Must be able to lift 50 pounds.
- MUST HAVE A CLEAN DRIVING RECORD. Must have a valid driver's license, reliable transportation, current automobile insurance and registration.
- Available to address emergencies or urgent issues as they arise.
We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!