General Manager - Commonwealth Hotels

Description

Position at Fairfield Inn and Suites Canton South

Come Join Our Team! Fairfield Inn Canton South
Voted the #1 Hotel on TripAdvisor

Welcome to the Fairfield by Marriott Canton South. You can find us directly off of I-77. We are a short distance from Downtown Canton, Ohio and 7 miles from North Canton. We offer spacious and comfortable guestrooms and suites with everything our guests need to work or relax. Nearby attractions are the Pro Football Hall of Fame, National First Ladies Library, C.T. Branin Natatorium, Amish country, Timken, Marathon, or Freshmark.

We are looking for a top performing General Manager. The general manager is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower staff to give superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel.

What is in it for YOU?

• Medical, Dental, Vision - DAY ONE!
• ON DEMAND PAY (NO FEES!) * Access your pay as you've earned it! No cost to you!
• Quarterly Incentive Bonus
• 401K with a company match!
• Vacation/ Personal days & Holiday pay
• Hotel Room and Food and Beverage Discounts
• Travel Discounts for Travel and Food and Beverage
• Personal Days Off
• Online Training Courses
• Commonwealth University (Grow your Career in hospitality)
• Referral Program and Bonus
• Flexible Health Care Spending Account
• Day Care Flex Spending account
• Direct Deposit
• Jury Duty Leave
• Bereavement Leave
• Employee Assistance Program
• Associate of the Month/Associate of the Year/Service Awards
• Free Basic Life & Basic Accidental Insurance
• Voluntary Life Insurance Products for Self, Spouse and Dependents

Some Key Areas of Responsibilities include:

• Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success
• Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
• Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
• Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
• Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
• Compliance with all current brand standards including regulatory and Commonwealth Hotels.

Requirements:

• High school diploma or equivalent GED; degree in hospitality or related field of study preferred
• Must have at least 5 or more years of experience in the hospitality field
• Previous experience as a hotel manager, assistant manager, or hotel department manager required
• Demonstrate excellent organizational skills, communication skills, and problem-solving skills
• Proven customer service experience as a manager; strong guest-focused mentality
• Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum, and social skills.

Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment and a "Whatever It Takes" attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels, home office is in Covington, KY and led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance.

At Commonwealth Hotels, "We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit and business need." EOE/Drug Free Workplace.