General Manager - Gecko Hospitality

Buffalo, NY 14213

About the Job

Are you ready to take charge of an unparalleled opportunity to revitalize a historic property and leave a lasting legacy? We are seeking an exceptional General Manager with a proven track record in successfully revitalizing hotels. As a visionary leader, you will spearhead transformative renovations, breathing new life into this exquisitely beautiful and historically significant property. This role demands an extraordinary individual who embodies unwavering determination, outstanding leadership capabilities, and remarkable patience. With a deep understanding of hotel openings, and closures, and managing teams during renovation projects, you will navigate the challenges with finesse and guide your team toward excellence. This is a role for the bold and resilient—a chance to leave an indelible mark on the hospitality industry. Step forward and embark on this transformative journey today.

Our General Manager will lead the operations of our esteemed, independent, and historic, full-service luxury hotel in Buffalo, New York. Our General Manager should embody the high standards inherent to a luxury environment, seamlessly blending exceptional leadership capabilities with robust financial acumen and extensive food and beverage knowledge. In addition, they will demonstrate transformative sales and marketing strategies, accompanied by an unwavering enthusiasm to exceed guest expectations.

Key Responsibilities:

Leadership: Provide strong leadership and guidance to all hotel staff, fostering a positive and productive work environment.
Guest Experience: Ensure guests receive a high-quality, personalized experience and promptly and professionally address any concerns or issues promptly and professionally.
Financial Management: Develop and manage budgets, optimize revenue streams, and ensure profitability while maintaining cost-control measures.
Operational Management: Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance to ensure smooth and efficient services.
Sales and Marketing: Work closely with the marketing team to develop and implement attractive marketing strategies to maximize occupancy and develop the hotel's brand presence.
Compliance and Safety: Ensure the hotel complies with health, safety, and legal standards, effectively managing risks.
Strategic Planning: Collaborate with the ownership/board to develop long-term strategic goals and lead the hotel’s progression toward them.
Food and Beverage: Oversee the food and beverage operations to ensure exceptional dining and event experiences, maintain high standards of quality and service, and collaborate with chefs and staff to create innovative menus that align with the hotels' standards.

Qualifications:

A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
Minimum of 5-7 years of hotel General Manager experience in a full-service or luxury hotel.
Minimum of 3-5 years of food and beverage management experience from a full-service hotel or resort.
Must have a la carte and banquet food and beverage management experience from a full-service hotel or resort.
Strong leadership, financial acumen, sales and marketing, exceptional communication and interpersonal skills, and the ability to make strategic decisions under pressure.
High level of professionalism, integrity, and guest-oriented attitude.

Benefits:

Competitive salary with performance-based incentives
Health, dental, and vision insurance
401K
Paid time off and holiday benefits
Professional development opportunities
Relocation

About Gecko Hospitality:

Gecko Hospitality is dedicated to your success by going beyond traditional recruitment practices. We prioritize understanding your unique hotel, resort, or private club culture and specific staffing needs, ensuring we align our efforts with your goals. This tailored approach not only allows you to concentrate on enhancing your operations but also ensures we present talent that truly fits your team's dynamics. Our commitment to quality over quantity results in a significantly faster time-to-fill ratio, while our candidates experience longer tenures in their roles. With first-hand operational experience in hotels, resorts, and private clubs, our recruitment team is uniquely equipped to identify and connect you with the right talent at the right time, enhancing both team cohesion and operational efficiency. Network - Our extensive network consists of thousands of experienced hospitality professionals hailing from a diverse range of sectors, including hotels, resorts, private clubs, casinos, and restaurants. We leverage innovative sourcing strategies, drawing from our comprehensive local and national databases, a robust network of national partners and recruiters as well as targeted networking events and referrals to ensure unmatched talent acquisition. Speed - Our Recruitment Team consistently outperforms the competition by delivering a significantly faster time-to-fill ratio, enabling our clients to secure top-tier talent with both efficiency and effectiveness. Tenure- Our candidates consistently exceed their guarantees, surpassing industry standards and setting new benchmarks for success. Expertise - Our Recruitment Team possesses firsthand working experience in the hotel, resort, and private club industries, which uniquely positions us to understand the specific needs of our clients and candidates, setting us apart from the competition.

Source : Gecko Hospitality