General Manager Bellevue - Supreme Dumplings
Bellevue, WA 98007
About the Job
Supreme Dumplings is Taiwanese cuisine focused restaurant serving delicious, handcrafted dumplings and traditional dishes in a welcoming, vibrant atmosphere. Located in Bellevue, Washington, we are committed to providing top-tier service and authentic flavors that create a memorable dining experience for all our guests. We are passionate about bringing the best of Asian cuisine to our community, and we are looking for a skilled and enthusiastic General Manager to lead our team and elevate our operations to new heights.
Join our team at Supreme Dumplings, where we deliver moments of joy through our authentic Xiao Long Bao and other delicious small bites. As the General Manager of Supreme Dumplings, you will be responsible for overseeing daily restaurant operations, ensuring top-notch customer service, managing staff, and maintaining the overall financial health of the business. We are seeking an experienced and passionate leader with a deep appreciation for Asian cuisine and food service excellence.
Job Description:
- Leadership & Team Management: Supervise, train, and motivate a team of front-of-house and back-of-house staff to deliver excellent service and maintain a positive work environment
- Operations: Oversee day-to-day restaurant operations, ensuring high standards of cleanliness, food quality, and service.
- Customer Experience: Ensure that every guest has an exceptional dining experience, addressing customer concerns, resolving complaints, and actively engaging with patrons.
- Inventory & Ordering: Manage inventory levels, order supplies, and ensure proper storage and handling of food and beverages.
- Financial Oversight: Track revenue, expenses, and budgets to ensure profitability, while meeting company goals. Oversee food and labor costs.
- Marketing & Community Engagement: Assist with local marketing efforts, promotions, and community involvement to increase brand awareness and customer loyalty.
- Compliance: Ensure compliance with all health, safety, and labor regulations, maintaining a safe and compliant work environment.
Qualifications:
- Previous experience in a managerial role in the food & beverage industry 5+ years of experience
- Strong leadership and communication skills
- Ability to work flexible shifts, including weekends and holidays
- Excellent communication and interpersonal skills to interact effectively with customers, staff, and vendors.
- Financial acumen with experience in budgeting, P&L analysis, and cost management.
- Knowledge of food safety standards, health regulations, and compliance requirements.
- A passion for food and hospitality with a customer-centric approach.
Benefits:
- Flexible schedule and paid time off
- Employee discount and referral program
- Paid training and bonus pay opportunities
Location: Bellevue, Washington
If you are a passionate and experienced restaurant manager who thrives in a fast-paced, customer-focused environment, we’d love to hear from you! Apply today and join the Supreme Dumplings family in bringing exceptional food and service to the Bellevue community.
We proudly deliver moments of joy to our customers, team members, and the communities we serve. We are determined to provide the most authentic Xiao Long Bao and other small bites of happiness through quality, service and value.