General Manager Automotive Repair - Rehoboth Auto Repair
Rehoboth Beach, DE 19971
About the Job
Position: General Manager
This position is available to start ASAP. Apply Today! We’re seeking a driven and experienced General Manager to lead our employee-owned auto repair shop. If you’re passionate about optimizing operations, boosting financial performance, and fostering a strong team culture, apply today!
Benefits:
- Health Insurance
- 401k + match
- Paid time off
- Employee discount
- Profit sharing
Compensation: Total compensation up to $120,000 with base, bonus, and profit sharing.
Responsibilities:
- Team Leadership & Efficiency: Guide the Shop Manager/Foreman to monitor and incrementally improve technician efficiency.
- Financial Performance: Lead the service writer team to maximize profitability through effective upselling, accurate estimates, and resource allocation.
- Customer Experience: Maintain a customer-focused approach by addressing concerns, ensuring timely service, and handling reviews on platforms like Yelp and Google.
- Operational Oversight: Oversee daily operations, including scheduling, workflow management, and quality control.
- Performance Tracking: Prepare regular reports on shop performance, key metrics, and financial results.
- Safety & Compliance: Implement and enforce safety protocols, industry regulations, and legal requirements.
- Employee Development: Foster a positive work environment with coaching opportunities to support staff growth.
- Innovation: Stay updated on industry trends, emerging technologies, and market opportunities.
Qualifications:
- Industry Experience: Proven experience as a General Manager or in a similar role in an auto repair shop, with 10+ years in the automotive industry.
- Leadership Skills: Strong managerial abilities to inspire and lead a team effectively.
- Technical Expertise: Solid knowledge of automotive systems, repair techniques, and industry standards.
- Operational Efficiency: Proficiency in Digital Visual Inspections (DVI) and streamlined procedures.
- Financial Acumen: Understanding of financial management, budgeting, and performance tracking.
- Customer Service: Experience resolving customer concerns, handling reviews, and enhancing loyalty.
- Time Management: Ability to multitask, prioritize, and manage time effectively.
Rehoboth Auto Repair is now employee owned! We are an eight-bay general repair shop located in Rehoboth Beach, DE. Since inception in
1991, we have become THE auto repair shop in Rehoboth Beach, working on over 8000 job
tickets per year. In 2021, our shop buildings and equipment were upgraded and now we work
out of three buildings with air conditioning and heating.