General Manager - Jersey Mike's Subs

Job Purpose Statement

To operate the restaurant in the absence of the Senior/General Manager. Assist in achieving sales growth through maintaining the highest standards of quality, service, and cleanliness with constant focus on profitability.

Job Functions

• Interview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations.
• Schedule sufficient staff to operate the restaurant and accommodate guest flow. Manage labor costs to meet company standard.
• Train and develop crew under the direction of the Senior/General Manager.
• Maintain a cooperative, harmonious working relationship with management team and crew. Provide coaching, counseling, and discipline as warranted. Assist with crew member duties a needed.
• Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc.
• Maintain an adequate supply of all products and items necessary to operate the restaurant. Control inventory to meet company Food Cost Variance standard.
• Maintain reports and records based on company standards and in compliance with state and federal regulations.
• Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.
• Responsible for all cash. Ensure adherence to cash procedures.
• Ensure personal appearance meets company standard and displays professionalism at all times.
• Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all.

Our authentic taste – served Mike's Way® with lettuce, onions, tomatoes, oregano, salt, and THE JUICE (oil and vinegar) – is called our CRAVEABILITY factor. Our secret? Everything about Jersey Mike’s is the absolute highest quality, including our employees. Our USDA Prime Roast Beef is trimmed and cooked right here in the store. Our meats and cheeses are all top-quality premium brands sliced freshly before your eyes. Our bread is fresh-baked each day on premises. And of course, everything’s created right in front of you. It’s what makes Jersey Mike’s the most authentic tasting submarine sandwich available, truly a "Sub Above", and it’s a tradition of quality we’ll never outgrow. Our team is just that as well...an amazing group of people working together, having fun, engaging with our customers and making each visit memorable with our unique, friendly, and welcoming personalities.

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