General Manager #9015 - Devon Self Storage

Tuesday, November 26, 2024

Devon Self Storage, one of the largest privately owned national self-storage developers and operators, manages over 182+ properties and approximately 180,900 units nationally. Founded in 1988 by Ken Nitzberg, and now a member of The Inland Real Estate Group of Companies, Inc., Devon has established itself as a leader in the self-storage industry having owned, managed, or developed more than 350 self-storage facilities in 34 states and three European countries. Inland and Devon are both headquartered in Oak Brook, Illinois.

What Position Is in Store Next

The General Manager will manage all aspects of the store operations, including but not limited to, store revenue, safety, security, customer service and state and federal compliance.

Where You’ll Be

• This position is on-site with a flexible schedule Monday-Saturday.
• This is a store-front position; please check the job posting for city, state specifics before submitting your application.
• The hourly pay range for this role is $19.50-$20.00.
• This role is eligible to receive an uncapped monthly performance-based bonus.

Who You Are

The General Manager will have a passion for customer service, a background in lease management or a similar field, and a reputation for being goal-oriented. The General Manager will report directly to the Regional Director.

What You’ll Be Responsible For

• Ensure the store is open, closed, and secured each business day.
• Meet and exceed sale objectives through unit rentals, insurance protection, and retail sales of other in-store products.
• Maintain a safe and secure environment for all employees, customers, and visitors.
• Coach and lead teammates on how to meet or exceed company KPI goals.
• Train employees on safety practices and policies and enforce compliance.
• Foster an environment of accountability for customer service; resolve customer concerns, work orders, and repair requests.
• Securely manage payments and processing, handle cash and balance receipts, and ensure the timely delivery of bank deposits.
• Manage the security of company assets, functionality and repair of company equipment, and cleanliness of company grounds.
• Ensure products are ordered, received, stocked, priced, and displayed in a timely and efficient manner.
• Partner with the auction vendor and Regional Director throughout the auction process, including but not limited to handling collection calls and notices, preparing for auctions, buyer payout process, and preparing the unit for new tenants.

Essential Qualifications

• High School Diploma or Equivalent.
• Ability to lift up to 30 lbs.
• Reliable transportation to and from work.
• Strong ability to multi-task and manage multiple tasks simultaneously.
• Strong supervisory and leadership skills.
• Strong written and verbal communication skills.
• Ability to problem-solve and resolve conflicts.
• Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes, and chemical, debris, and traffic hazards.

Desired Qualifications

• Associate degree or bachelor’s degree in business management or other related fields.
• 2-3 years of related experience in retail, real estate, rental property management, logistics and transportation, e-commerce, construction, insurance, or hospitality and housekeeping.

Why You’ll Like Working Here

Ready to take your career to the next level? Devon Self Storage is looking for talented individuals who are passionate about helping us become the best in the business. With competitive wages, medical and retirement benefits, paid time-off, room for growth, and a friendly work environment, we'll help you reach the top of your game. Join us and be a part of our growing success story!

We are a drug-free workplace. Pre-employment background checks and drug screenings are performed on all new hires, in accordance with applicable laws and regulations.

We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.

We are an E-Verify employer. Please click the following link to learn more.