General Manager 4 - Environmental Services / Custodial - Sodexo Group

Role Overview

Join a great team where people, patients, clients, and community are at the heart of everything we do!

Sodexo is seeking a General Manager 4 of Environmental Services for Marin Health Medical Center located in beautiful Greenbrae, CA.

Formerly known as Marin General Hospital, this beloved institution has been meeting community healthcare needs since 1952 as an award-winning, full-service, not-for-profit hospital. Marin Health Medical Center offers advanced medical expertise, state-of-the-art technology, and treatments in an exceptionally healing environment.

Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience.

What You'll Do

• Provide exceptional client service mentality and executive presence;
• Be responsible for driving client and patient satisfaction scores;
• Provide a clean and safe environment for patients, visitors, and staff and work closely with the Infection Control department;
• Partner with the Environment of Care Committee, Infection Prevention Director, and other key members of hospital leadership;
• Effectively manage the Unit Operating System;
• Support a diverse and inclusive workforce.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care, and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Leadership to develop and motivate a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
• Expertise in building and maintaining strong customer/client relationships;
• Strong leadership skills and the ability to work independently to drive program compliance and reach project target dates of completion;
• 3-5 years previous custodial or housekeeping director level experience, preferably in a hospital environment;
• The ability to analyze data, present, and effectively communicate to all levels within the organization related to training, leading committees, and change management;
• Experience effectively managing projects within agreed-upon timelines;
• Proficiency with computers and other technology;
• Experience with vendor and contract management, as well as union and contract negotiations;
• Strong financial acumen and budget management experience.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years