General Call for Consultants - with expertise in USAID Administrative Management Services and Program Office - EnCompass LLC

Please note that this is a general call for consultants and not a job posting for a specific role.

EnCompass LLC is seeking consultants to fulfill designated assignments as subject matter experts for functions related to Administrative Management Services (AMS) and Program Office operations within the U.S. Agency for International Development (USAID).

Through the anticipated Managing Our Vibrant Evolution (MOVE) contract, EnCompass will support USAID’s Bureau for Democracy, Human Rights and Governance (DRG) including efforts to create, shape, and institutionalize Bureau-level processes that form the foundation of an efficient organization.

EnCompass is seeking consultants with experience leading/managing AMS and Program Office teams to support operating units to develop, strengthen, and standardize new processes, and/or upgrade existing processes.

Assignments are expected to require in-person engagements at USAID offices in downtown Washington, DC. Preference will be given to consultants residing in the Washington, DC metropolitan area.

Position Duties and Responsibilities

Consultants may be asked to provide a combination of the following services:

• Provide subject matter expertise on relevant USAID policies, procedures, and initiatives related to process improvements
• Liaise with groups to understand process improvement needs and goals
• Facilitate or co-facilitate team discussions, meetings, and/or retreats to identify and document key areas that support the efficiency, effectiveness, consistency, and accuracy of processes
• Document outcomes of discussions, meetings, and/or retreats
• Effectively collaborate with staff/consultants to work with clients and complete assignments, including required reporting.
• Lead or contribute to the design of accessible, fit-for-purpose tools and infographics, action plans for socializing new processes, and documentation of measures that bolster staff awareness and uptake.
• Adhere to all contractual period of performance and invoicing requirements.

Qualifications

Technical Qualifications

• Master’s degree and 10 years of professional experience required
• Minimum of 5 years working in a leadership or management role in a USAID Administrative Management Services (AMS) or Program Office required
• Proven experience identifying strengths and areas of improvement for processes to increase efficiency, effectiveness, consistency and accuracy
• Experience designing and facilitating discussions, working meetings, and/or retreats to meet the needs of client groups related to business processes strongly preferred
• Strong planning, organization, strategic thinking, communications, relationship building, and time management skills
• Ability to confidently engage with stakeholders at all levels to define needs and expectations, collaborate on projects, and communicate results
• Ability to work in an appreciative, strengths-based environment
• Ability to bring a Diversity, Equity, and Inclusion lens to all activities
• Excellent verbal and written communications skills in English

How to Apply

Please submit CV and complete the application.

This General Call for Consultants will close no later than July 31, 2024.

Applications will be reviewed on a rolling basis. Selection or shortlisting for this consultant role does not guarantee future work.

EnCompass LLC is a progressive Equal Opportunity Employer. We promote, celebrate, and support a diverse and inclusive organizational culture and workforce. We are committed to providing all of our employees with an environment free from discrimination and harassment, where all are treated with dignity and respect. We do not tolerate, and explicitly prohibit, discrimination or harassment of any kind, at any time, in all aspects of employment. This includes recruitment, hiring, promotions, disciplinary measures, terminations, compensation, benefits, social and recreational programs, and training. EnCompass also does not tolerate retaliation against individuals who report discrimination or harassment. Our continuing commitment to the principle of Equal Opportunity Employment for all means all employment decisions are based only on the job requirements, the candidate’s qualifications, and the needs of EnCompass as a business—not on race, color, ethnicity, national origin, religion, belief, sex (including pregnancy and related medical conditions), gender identity or expression, sexual orientation, age, disability status, veteran status, genetic information, HIV status, family/marital/parental status, or any other status protected by the laws and regulations in the jurisdictions where we work.

For US based positions: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

If you require accommodations in line with the Americans with Disabilities Act to complete your application, please call 301-287-8700, provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case-basis, and we will call you back within approximately 3 business days.

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