Funding Hub Product Manager - Payments - Vice President - JPMorgan Chase Bank, N.A.
Tampa, FL 33601
About the Job
As a Product Manager in Funding Hub, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Funding Hub manages the critical components of payment processing flow including pricing / billing, tax, merchant funding and reconciliation. We focus on building faster, flexible and accurate settlement solutions for our merchants leveraging the power and scale of our parent bank. We aim to provide global, multi-currency settlement options across different payment methods to our merchants. We use a sophisticated double-entry sub-ledger system to manage merchant funding.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Designs product platform solutions with APIs, services, and data-driven insights that deliver world class experiences across payments processing with emphasis on funding.
- Works closely with the internal partners to create and maintain a leadership position for JPMorgan payment services when it comes to merchant funding.
- Provides a clear, documented vision and scope via use cases, product requirements, epics, and stories to support agile scrum teams
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Proven track record of managing new product launches / transformations of mission-critical payment platforms
- Strong experience with payment brand rules and regulations, specifications and interchange
- Extensive experience in merchant acquiring, with international experience
- Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- 7 + yrs. experience in payments product development or platform transformation
- Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives
- Experience with modern technology stacks, including cloud, big data, microservices, API's, etc.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans