Full Time/Part Time Room Attendant - Marriott Colorado Springs - Colorado Springs Marriott

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

Location Description:

Colorado Springs Marriott, nestled in near the Rocky Mountains and the downtown area of the second largest city in the state, is an excellent location to join a world-class team that values development and growth for each member. Our hotel makes a perfect home base for outdoor enthusiasts embarking on climbing or hiking excursions at Pikes Peak and Cave of the Winds. When it's time to enjoy the great indoors, we offer easy access to all the shops and art galleries in downtown Colorado Springs. Our property features renovated, pet-friendly rooms and suites, a full-service restaurant with stylish outdoor patio with fire pits, 15 flexible event spaces, fitness center, and pools. Come experience our Culture of Care and find out today what a career at the Colorado Springs Marriott with Pyramid Hotel Group can mean for you!

Overview:

At Marriott - Colorado Springs, we are seeking skilled Room Attendants who share our commitment to providing exceptional guest experiences. Our Room Attendants play a vital role in maintaining the highest standards of cleanliness and comfort for our guests. If you are enthusiastic, dedicated, and thrive in a dynamic hospitality environment, we invite you to join our team. 

Key Responsibilities:

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with Marriot/Pyramid Global Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Marriott/Pyramid Global Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Collect soiled linens for laundering, make beds, and replenish room supplies.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils touching up paint on walls/molding touching up scratched furniture or rehanging closed slide doors.
• Once property trained, be able to clean a room in around 35 minutes and do a refresh in 7 minutes.
• Assist in ensuring guest satisfaction through attentive and personalized service.
• Collaborate effectively with colleagues and communicate well within the team.

Opportunity for Growth: This position has the potential for growth as Room Attendants have the opportunity to become self inspectors. As you demonstrate your skills and commitment, you can elevate your role within our organization.

Our Culture: Empowered to Make a Difference At Pyramid Global, we believe in putting "People First." Our team is composed of talented, diverse, and passionate individuals who collaborate with respect and dedication. We empower our team members to make a positive impact not only for our guests, coworkers, and communities but also for themselves. Our mission extends beyond monetary compensation; we aim to create value for our associates through exceptional experiences, benefits, and opportunities for growth.

Our Values:

• People First: We cherish a team that thrives on diversity, talent, and passion, working together with mutual respect.
• Integrity: We uphold honesty and accountability in our actions, fostering trust among ourselves and our colleagues.
• Excellence: We exceed expectations through dedication, hard work, and innovative thinking.

Our Purpose: Creating Value for All We strive to create value for our associates, guests, owners, and communities through our dedicated efforts.

Our Vision: We envision an inspired community of forward-thinking professionals committed to enhancing hospitality for associates, guests, and partners.

Benefits: As a part of the Pyramid Global family, you'll enjoy a range of enticing benefits, including but not limited to:

• Exclusive discounts on room rates and experiences at our award-winning hotels
• Mental wellbeing support for you and your loved ones
• Comprehensive finance and retirement solutions
• Performance-based incentives and bonuses
• Generous paid time off
• Exciting perks and discounts
• Professional guidance and support
• Competitive health insurance plans
• Pet insurance for your furry companions
• Skill-enhancing job training
• Educational opportunities for career growth
• Strong emphasis on work-life balance

Join our team at Marriott - Colorado Springs and play a pivotal role in delivering exceptional hospitality experiences while enjoying a supportive and growth-oriented environment. Be part of our commitment to making a difference in the lives of our associates, guests, and communities.

Qualifications:

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Keep work cart orderly and properly stocked
• Proper utilization of equipment supplies and guest amenities
• Thorough cleanliness and sanitation of assigned guest areas
• Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
• Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
• Respect for guests’ property should always be exercised
• Responsible care of equipment
• Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
• Remain alert, courteous, and helpful to the guests and co-workers always
• Perform other related duties as requested by Floor Supervisor
• Weekend availability a must
• Previous hotel experience preferred.

 

What do we look for in someone to be successful in this role?

• Someone with housekeeping experience desirable
• Someone with an engaging, friendly and positive personality
• Someone with good time management skills
• Someone able to work on feet for an extended period
• Someone with the ability to communicate effectively
• Someone with the ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position, and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Someone who can lift, carry and position loads of at least 25lbs.

The Marriott Colorado Springs is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

Compensation Range:The compensation for this position is $17.00/Hr. - $17.00/Hr. based on qualifications and experience.