POSITION
SUMMARY
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Assumes responsibility for the overall assessment,
planning, implementation and evaluation of patient care on the unit. Carries out the System, Hospital and Nursing Service mission, vision, values and the
overall strategic planning,
clinical management, patient care,
budgeting, financial management and quality management on the unit.
Promotes the health system service
standards and creates a patient focused caring environment while addressing
and meeting the individual needs of
the patient. Fosters an environment of collaboration and respect
with physician colleagues, nurses and other healthcare team members.
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RESPONSIBILITIES
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1. Standards
Compliance
- Maintains current knowledge of and ensures compliance
with all regulatory
and professional standards of care which includes JCAHO, CMS,
IHI, CAP, etc. - Utilizes creativity in developing quality/performance
improvement programs, instructing staff and implementing new and improved
standards. - Utilizes results from “tracer” methodology tools to
develop corrective action plans to ensure that quality of care is
embedded into clinical practice on an ongoing basis.
2. Operational
Performance
- Develops, prepares and monitors the personnel, supply and
equipment budgets in collaboration with the staff and support department
directors. - Develops long-term unit staffing schedules and
ensures adequate daily coverage in accordance with established staffing
needs. - Develops measures and monitors unit operational performance
metrics inclusive of LOS, agency and overtime costs, vacancy
and turnover rates.
3. Clinical
Practice/Patient Care
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Collaborates
with the Nurse Executive to establish nursing care standards and
evaluates staff compliance.
- Identifies research protocols effecting the patient
population served and keeps nursing staff informed. - Facilitates the effective provision of support
services essential to patient care. - Maintains a safe and caring environment for patients
that is conducive to positive health teaching, and maintenance; patient
and family expectations of care; develops mechanism to assess same. - Develops unit goals and objectives to support the
institutional values and goals, with input from staff. - Recognizes the need for patient care to be delivered
in a culturally sensitive manner and role models sensitivity to staff.
4. Management
- Participates in the overall planning process for the
service. - Responsible for the overall planning process for the
unit. - Uses findings from patient satisfaction survey and
with input from the staff, to establish unit based customer services
agenda. - Uses findings from staff satisfaction survey and with
input from the staff, to establish a unit based recruitment and
retention agenda. - Develops an
effective plan for delivery of nursing care within the assigned area
of responsibility. - Responds to patient and family concerns or complaints
with sensitivity and compassion in a timely fashion. - Conducts monthly meetings with the staff to address
equipment, scheduling, goals and objectives, performance
metrics and improvement activities, and any staff concerns.
5. Human Resource
Development/Management
- Hires, educates and evaluates
staff. - Works with Human Resources to
counsel, discipline and terminate staff as needed. - Educates staff in new and existing department procedures and
systems (e.g. information systems, fiscal responsibility,
etc). - Makes recommendations and provides opportunities for
growth and development of personnel and arranges for appropriate
education and training. Is able
to identify at least one potential successor to the Nurse Manager role - Creates and maintains a supportive working
environment for all staff, and students. - Demonstrates self-development and keeps current on a
variety of clinical management and health care topics. - Completes the CLI Core Management Series and
appropriate management conferences. - Responds in a timely fashion to staff concerns and functions
proactively to retain staff - Establishes unit metrics and goals to measure effectiveness of
retention strategies. - Creates and maintains an atmosphere of respect and
courtesy toward patients, staff and colleagues. - Employs learning organization principles and
techniques in all aspects of unit leadership - Promotes a level of professionalism on the unit. Motivates
academic pursuit and continuing education on the part of the staff by
establishing and meeting service based professional certification goals.
6. Interactive
Relationships
- Promotes empowerment of the staff by utilizing collaborative
approaches and encouraging new ideas. - Participates as member of healthcare team and
various interdisciplinary committees to improve patient care and meet
patient needs. - Promotes collegial relationships based on mutual
respect and support.
7. Performs related
duties, as required.
*ADA Essential Functions
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