Full-time Director of Life Enrichment - Discovery Care Centre

Summary

The Life Enrichment Director plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. You will be responsible for providing unparalleled service to our residents.

The Life Enrichment Director manages all operations and personnel within the Life Enrichment Department. The Life Enrichment Director is responsible for ensuring residents are receiving a balance of life enrichment activities that are designed to maintain and promote physical and psychosocial wellbeing. 

Essential Job Functions, Duties, and Responsibilities

• Develop, implement, facilitate, evaluate and direct Life Enrichment programs and operations.
• Implement and communicate department policies and procedures. Communicate best practices to staff, residents and families.
• Coordinate activities with other departments.
• Organize and facilitate resident outings.
• Adapt to match each resident’s needs, preferred communication, and engagement style.
• Plan and participate in special events.
• Develop and publish monthly calendar and facility newsletter.
• Purchase and maintain adequate equipment and supplies for the Life Enrichment Department.
• Participate in facility surveys (inspections) made by authorized government agencies. Develop a plan of correction for deficiencies noted during survey inspections and ensure compliance with the plan in the future.
• Review and resolve departmental complaints and grievances and communicate to the Executive Director of action(s) taken as appropriate.
• Develop, implement, and maintain an ongoing quality assurance program for the Life Enrichment Department.
• Participate in resident council meetings and oversee that best practices for conducting resident council meetings are adhered to.
• Direct the recruitment, interviewing and selection of the Life Enrichment personnel.
• Determine the staffing requirements and work schedules necessary to meet the community’s needs.
• Develop staff and monitor performance of personnel. Ensure adjustments/corrections are made by using coaching, counseling, and discipline methods as necessary. Work with the Executive Director to resolve staff performance issues including those that may lead to termination.
• Manage in-service and orientation classes for the Life Enrichment Department.
• Recruit, train and supervise volunteers.
• Ensure that department work areas are maintained in a clean, sanitary, and safe manner.
• Review and revise Activity Care Plans, assessments, and progress notes as directed by regulations.
• Complete the activity assessments within the required timeframes
• Document resident participation in the Resident Engagement Record.
• Participate in care conferences and discharge planning as necessary
• Develop budget for supplies, outside contracts, and transportation.
• Maintain current written records of department expenditures and assure that adequate financial records and cost reports are submitted to the Executive Director timely.
• Make departmental adjustments in order to conform to approved budget.
• (Long-term care only) Develop an Activity Care Plan for each resident that identifies each resident’s needs and outline on-going/completion goals.
• (Long-term care only) Ensure the resident/family is encouraged to participate in the development and review of the resident’s Activity Care Plan.

(Long-term care only) Ensure that Life Enrichment personnel are aware of the Activity Care Plan and process and that the goals identified are incorporated into the daily activity routine for each resident.

• All other duties as assigned by Supervisor(s).

Required Skills and Qualifications

• Capable of performing the essential functions of the job, with or without reasonable accommodations
• Ability to understand and communicate written and verbal directions
• Regular attendance, reliability and punctuality is necessary to meet the needs of applicants, new and current residents, guests and outside vendors during regularly scheduled hours
  • Ability to work nights and weekends, upon request
  • Ability to work overtime as needed
• Outstanding customer service skills
• Well organized with excellent attention to detail
• Aptitude to work independently with excellent time management skills

Education and Experience

• Degree from an accredited College/University (Therapeutic Recreation, Gerontology or Recreation Management Degree preferred).
• Must meet one or more of the following criteria:

1. Licensed or Registered Therapeutic Recreation Therapist (nationally or in the state of practice), and/or eligible for a Therapeutic Recreation Specialist Certification by a recognized association.
2. Two or more years of social or recreational program management experience (held within the past five years) in a health care setting.
3. Hold an Occupational Therapist or Occupational Therapy Assistant License
4. Ability to successfully complete a training course approved by the state within 3 months of employment.

• Fluent in English, verbal and written
• Proficiency in Microsoft Office Suite

Tools

Tools and equipment listed are representative of those typically used; other tools and equipment may be used as needed. Use of cleaning products and equipment such as vacuum cleaners, brooms and mops is required.

Supervisory Responsibility

The Life Enrichment Director manages all of the Life Enrichment personnel.

Physical Demands