Full-Time Concierge - Related

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Related’s Luxury Building, located in Boston, is seeking a Concierge to join their team. Responsibilities include: 

• Creating a luxury environment and exceeding expectations in all hospitality services
• Approach all encounters with residents, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner
• Respect the privacy, time and resources of each resident
• Communicate resident concerns to property management and Related’s Corporate Office
• Monitor security systems and cameras, conduct inspections of the property and report any incidents or damages
• Maintain accurate records of incoming and outgoing packages and deliveries
• Maintain accurate and complete shift notes and “pass-on” logs to ensure successful communication through shift changes

Benefits:

• Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program 
• Financial Benefits: Competitive salary and incentive packages; 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs 
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching 
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities 

• 1-2 years’ experience in the hotel, hospitality, and service industries
• Strong oral and written communication skills
• Proficient computer knowledge including Microsoft Outlook and Yardi
• Must be able to work 8 hour shifts on their feet
• Must be able to lift up to 50lbs
• May be required to work nights, weekends and overtime

Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers – RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we’ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher.

At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience.

Related is an Equal Opportunity Employer

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