Fujifilm Inside Sales Rep - Fujifilm

Overview

The key focus of the role is to close sales and achieve assigned sales goals by building rapport and achieving customer satisfaction.  This includes discovery of net new leads, recovery of lost accounts/opportunities, and cross and up-sell activities in small accounts. 

Responsible for partnering with the field sales rep (FSM) in their assigned territory or market segment and deliver qualified leads to the product specialist to assist in increasing total territory sales.

This position may serve as a launchpad for replacing a Field Sales Rep (FSM) who leaves the company.

FUJIFILM North America Corporation, a marketing subsidiary of FUJIFILM Holdings America Corporation, consists of six operating divisions. The Imaging Division provides consumer and commercial photographic products and services, including silver halide consumables; inkjet consumables; digital printing equipment, along with service and support; personalized photo products fulfillment; film; one-time-use cameras; and the popular INSTAX® line of instant cameras, smartphone printers, instant film, and accessories. The Electronic Imaging Division markets its GFX System and X Series lines of mirrorless digital cameras, lenses, and accessories to provide a variety of content creation solutions for both still and moving imagery. The Optical Devices Division provides optical lenses for the broadcast, cinematography, closed circuit television, videography, and industrial markets, and also markets binoculars and other optical imaging solutions. The Graphic Communication Division utilizes its extensive industry knowledge to develop fully supported traditional and digital print solutions for industries including commercial print, wide format, and packaging with its comprehensive line of digital inkjet presses, production toner printers, and software. The Industrial Products Division delivers new products derived from Fujifilm technologies including data storage tape products, including OEM and FUJIFILM Ultrium LTO cartridges, desalination solutions, microfilters and gas separation membranes. The Non-Destructive Testing Division delivers radiography solutions to ensure high accuracy inspection of transportation infrastructure, and assets within aerospace, and oil and gas industries.

The Graphic Communication Division of FUJIFILM North America Corporation is the largest graphic distributor in the US. We deliver world class, state of the art solutions for Ink Jet Printing, Digital Printing, Wide Format, Offset Plates, Packaging, and a full range of traditional Offset supplies. In addition, we are the industry leader in Color Standardization and G7 implementation. 

External US

Responsibilities

• Close sales and achieve assigned yearly sales goals
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Maintain existing low-volume customer account base by frequent and consistent outbound communication, updating key customer information and looking for opportunities to cross and up-sell
• Work with customers to find what they want, create solutions, and ensure a smooth sales process.
• Review sales reports and account specific data to maintain quarterly pool of account targets
• Learn to manage salesforce.com to ensure data properly reflects territory potential and activity, with accurate customer profile, share opportunity, assets, agreements, and contact details.
• Work closely with the FSM’s in assigned Region
• Follow up on cold and warm leads to further the sales process
• Use excellent oral communication and best practices in customer service when interacting with customers
• Route qualified opportunities to the appropriate sales specialist for further development and closure (if applicable)
• Assist sales and marketing with brand awareness and product promotions
• Will learn how to demonstrate an understanding of the key business requirements of their assigned customers and prospects for both current and future business needs by working with experienced salespeople to develop sales skills through real life examples.
• Learn consultative, solution-based sales from our PSS training
• Will learn how to maintain an effective business relationship with assigned key customers and prospects, positioning Fujifilm as a valued business partner, and themselves as a valued business
• Introduce Fujifilm products and services to existing and prospective customers
• Stay current on the department/company’s vision, policies, procedures                        
• Perform related duties as assigned by manager

Required Skills/Education

• High school diploma or GED
• 1-2 years in a sales, sales support, or customer service role
• The ability to learn and understand the different products Fujifilm sells including screen, flexographic, and/or wide format digital printing industry practices, technologies, products, and marketing techniques
• Ability to learn the standard practices, concepts, and procedures within the field of B2B sales
• Self-starter
• Ability to listen and pro-actively react to customer questions and requests
• Aptitude to learn technical aspect of product offerings
• Orientation to detail
• Good problem-solving aptitude
• Ability to thrive in a competitive team environment
• Outstanding organization and time management skills
• Essential communication skills, both written and verbal
• Ability to work with a high level of integrity and with minimal supervision
• Working knowledge of Microsoft applications including Excel, Word, Outlook, and PowerPoint.
• Ability to navigate company intranet site, as well as complete various on-line forms and required spreadsheets
• Ability to travel with regional FSMs approximately 5%

Desired Skills

• Previous experience in an outbound call center or a related sales position
• Previous experience in the graphics industry 
• B.S. or B.A. degree in business administration, marketing, or other appropriate discipline
• Ability to develop innovative solutions and demonstrate good use of independent judgment
• Familiarity with Salesforce or other CRM

EEO/AGENCY NOTES

Fujifilm is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, and any other status protected by federal, state, or local law.

To all agencies: Please, no phone calls or emails to any employee of Fujifilm about this requisition. All resumes submitted by search firms/employment agencies to any employee at Fujifilm via-email, the internet or in any form and/or method will be deemed the sole property of Fujifilm, unless such search firms/employment agencies were engaged by Fujifilm for this requisition and a valid agreement with Fujifilm is in place. In the event a candidate who was submitted outside of the Fujifilm agency engagement process is hired, no fee or payment of any kind will be paid.

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