FTR Retail Supervisor - Goodwill of Silicon Valley

At the direction of the Store Management Team provide work direction to store personnel during shifts.

Be accountable f...Job Specifications

Education Required:

High School Diploma or equivalent

Ability to proficiently read and write in English

Experience Required:

1-2 years of prior Lead or Supervisory experience

Must meet all qualifications for the Customer Service Representative

Equipment Used:

Pushcarts, boxes, barrels, hand trucks, z-racks, clothing/display racks, mattress cart, cash register, ten-key or calculator, telephone, personal computer, printer and fax machine

Aptitudes/Skills/Temperament:

Ability to back-up and assist the Retail Managers as requested.

Ability to communicate effectively, both orally and in writing, with co-workers, staff and the public.

Ability to tactfully explain decisions or present information clearly.

Ability to perform arithmetic, and count money/change quickly and accurately.

Ability to learn and accurately perform opening/closing procedures, cash register operation, bank deposit procedure and related paperwork as it pertains to store operations.

Ability to understand and accept directions and follow procedures.

Ability to perform both repetitive and varied duties without loss of composure or efficiency.

Job Setting

Work is performed on an enclosed storeroom floor. The area is heated and ventilated. Stores have a receiving area where work is performed on a daily basis.

Working/standing surface is uniform. Dust and dirt are controlled by daily cleaning and are insignificant. Noise and vibrations are not significant; however radios and televisions may be turned on.

Physical Demands

Fast work pace with constant standing and walking. The job involves light physical work demands requiring lifting 30 lbs maximum with frequent lifting and/or carrying objects weighing up to 10 lbs. Large heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker. Safety handling procedures must be followed.

Responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally either orally or in writing.