Front Office Trauma - Hughston Clinic

Position Goal

Assist provider through greeting, registering and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted and charged as necessary.

Position Responsibilities:

• Greet and register patients

• Familiarity with what the provider requires for a productive clinic.

• Review and maintain charts to ensure completeness.

• Schedule return appointments and maintain patient chart

• Constant monitoring of schedules and patient flow during clinic to ensure maximum efficiency/organization.

• Collect co-pays and deductibles

• Prepare daily balance sheets

• Review and edit daily bank deposits and deposit report

• Preparation of daily cashiers report

• Post daily charges to patient accounts

• Enter daily charge data and balance daily transactions

• Enter/update patient demographic data

• Distribute work and school excuses to patient as needed

• Track “no show” appointments

• Schedule initial appointments

• Verify insurance benefits/eligibility and document in the computer system

• Verify/obtain referral numbers or authorizations for upcoming appointments

• Scan scripts and reports into the EMR system

• Print off new scripts and provider schedules at the beginning of the day

• Answer telephone

• Send reports to providers secretaries and or medical assistants

• Add notes to appointment to help keep providers informed

Experience:

Required:

• Six (6) months experience in medical office setting.

Education:

Required:

• High School or equivalent

Special Qualifications:

Required:

• Basic Life Support (BLS) certification through American Heart Association or American Red Cross.
• Basic computer skills.
• Ability to work independently.
• Knowledge of the healthcare field and medical specialty.
• This position may require travel to and from satellite clinics as assigned. Please note, if assigned for travel, this position will require a valid driver’s license and satisfactory Motor Vehicle Record upon hire (MVR will be screened on an annual basis).

Preferred:

• Knowledge of AthenaNet
• Knowledge of medical terminology

The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.