Front Office Receptionist - Tanya Kormeili, MD, APC
Santa Monica, CA 90404
About the Job
Our Company Culture
Vision:
- Create a thriving practice in which the doctors, the staff, and the patients are continuously winning and striving for excellence.
- United vision for creating health and beauty with the utmost integrity.
- Contribution and purposeful work as a team make us grow both as individuals and collectively as a team.
Mission:
- Happy healthy patients who entrust their loved ones in our care.
- Daily contribution to other families through each patient.
- Holistic approach to each patient as if our own loved one.
- Company-wide compassionate care through the lens of humanity.
- Awareness and desire to benefit society.
- A human-centric approach to medicine, health, and the aging process.
- Create big results through the lens of kindness and integrity.
- Create a medical practice that is inclusive, warm, and welcoming to everyone.
We are looking for a multi-talented and experienced Front Office Receptionist who will work directly with our physicians to help grow our Santa Monica practice.
The position requires an outgoing and friendly demeanor coupled with an enthusiastic and motivated personality.
Background check required.
Responsibilities:
- Welcome patients and visitors. Answer email/telephone inquiries, appointment scheduling, manage patient records, and effectively manage transactions.
- Generate sales, conduct professional and effective client consultations; provide treatment and procedure information.
- Offer professional, prompt, and friendly customer service.
- Resolve customer issues and answer questions to optimize patient satisfaction.
- Utilize computers with skill and proficiency.
- Maintain a clean, safe, fully stocked, and well-organized work area.
- Handle patient questions and concerns professionally and courteously.
- Properly open and close each day according to Standard Operating Procedures.
- Marketing: Social Media posting to pages/stories/highlights, monthly specials, and events
- Cross-market and educate patients on all related services.
- Greeting and scheduling patient appointments
- Confirming appointments for patients two days in advance.
- Preparing electronic charts for new patients.
- Taking pictures of new and old patients as requested by the doctor.
- Make sure that consent forms are signed and proper payment is collected.
- Answering and routing calls.
- Make sure that electronic medical records are updated accurately and properly.
- Updating/replacing magazines in the waiting room.
- Answer patient questions regarding products, appointments, and procedures.
- Restock products at the reception area.
- Recommend and answer questions about products available for sale.
Skills:
- Multitasking and the ability to prioritize.
- Excellent time management and problem-solving skills.
- Strong interpersonal skills and the ability to work well with all levels of an organization.
Requirements:
- Outgoing and energetic.
- Friendly and eager to learn.
- Passionate and skin care and beauty.
- Fast-paced with attention to detail.
- Bilingual Spanish preferred.
How to apply:
- Email info@drkormeili.com using the subject line "Front office/Receptionist" to receive a job application. Include in the email screenshots of your results from these two links:
- https://www.16personalities.com/free-personality-test
- https://quiz.gretchenrubin.com/four-tendencies-quiz/
- Include a cover letter and your most recent resume.
- No phone calls, please.
About Tanya Kormeili, MD, APC:
Dr. Kormeili’s priority has and always will be her patients. She believes strongly in balancing strong and up-to-date medical knowledge with a comforting and supportive doctor-patient relationship. Her gentle hand treats patients for the complete range of dermatological treatments including cosmetic procedures, medical dermatology, skin cancers, laser surgery and other surgical procedures, including Mohs surgery, fillers, Botox, non-surgical facial rejuvenation, anti-aging treatments and other services that can provide her patients with glowing, healthy skin.
Source : Tanya Kormeili, MD, APC