Front Office Manager at The Arc of Carroll County

Are you looking for an exciting career opportunity where you can make a lasting difference in people's lives working in Westminster, Maryland? Look no further! The Arc Carroll County supports adults with intellectual and developmental disabilities, and we have an exciting opportunity in our Community Living (Residential) Department. The Scheduler / Administrative Assistant coordinates all scheduling for residential services and helps the Assistant Director of Community Living with various administrative tasks. The Program Assistant will also work as a Direct Support Professional (DSP) periodically and will be part of the weekend on-call team rotation. This is a full-time 40 hour per week position.

ESSENTIAL FUNCTIONS OF THE PROGRAM ASSISTANT:

• Assist the Assistant Director of Residential by maintaining core schedules for our 8 residential homes.
• Coordinate scheduling of staff in all homes, working closely with the Residential Advisors.
• Provide weekend on-call coverage per the schedule. You will work on-call weekends several times a year.
• Work with PRN (on-call) staff to insure they are regularly working a minimum of 12 hours per month.
• Verify staff members are properly trained to work at particular home.
• Screen potential employees by conducting initial or follow-up interviews for Residential.
• Rotate with Assistant Director to provide staff orientation to new hires and provide necessary follow-up.
• Provide direct-care duties as necessary when working as a DSP.
• Assist in communicating progress, concerns and needs of individuals served to families, caregivers and other authorized persons or agencies participating in the Interdisciplinary Team.
• Assist the Assistant Director in maintaining files and documentation, as well as any other necessary administrative tasks.
• Process timesheets for residential staff.
• Other duties as assigned.

COMPENSATION:

• Pay Range: $18.74 - 20.00 per hour, in compliance with Maryland's Equal Pay for Equal Work law.
• $2.00 shift differential for weekend shifts.
• Overtime pay available.

BENEFITS include:

• Full-time Benefit package includes medical, dental, vision, Short-term disability, life insurance as well as an array of voluntary benefit options (Voluntary Life, AD&D, Long-Term Disability, Accident Insurance, Universal Life Insurance).
• 403(b) Retirement plan available to all employees immediately upon hire.
• Paid Time Off (Sick and Vacation)
• Employee Assistance and Wellness programs.
• Credit Union Membership.
• DSP certification program available with potential for bonuses of $1000-$1,500 within your first year and each year you maintain your certification!

• High School Diploma or GED required.
• One year of experience working as a DSP with people with intellectual and developmental disabilities, preferred.
• Strong administrative skills including proficiency with email systems, Excel, and Word and the ability to learn and teach new computer program quickly and efficiently.
• Completion of CPR, First Aid, CMT and other Developmental Disabilities Administration and Arc required training within 90 days.
• Excellent communication and persuasion skills.
• Valid driver's license with no more than 2 current points on record.
• Clean drug screen and criminal record (The Arc provides programs, services, and direct care to vulnerable adults).

PHYSICAL REQUIREMENTS:

• Ability to lift/manipulate at least 50 pounds frequently with ability to lift, carry and/or exert force in excess of 100 pounds of force occasionally.
• Ability to withstand prolonged periods of standing and frequent bending, stooping, reaching, pulling, and pushing required: Including lifting a wheelchair and repositioning an individual.
• Ability to transfer individual from a chair to vehicle, bed to chair. Ability to position individual on a sling or Hoyer lift Ability to physically secure individual in a wheelchair to the van with tic-downs.

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