Front Office Manager - Bighornlaw

Job Title: Hotel Front Desk Manager

We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond.

Responsibilities:

• Oversee front desk operations and staff management.
• Ensure guest satisfaction and handle inquiries or complaints.
• Manage reservations and check-in/check-out processes.
• Train and mentor front desk staff.

Qualifications:

• 1 year of experience in hotel front desk management.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Proficient in hotel management software.