Front Office Manager - The Westin Annapolis

Annapolis, MD

About the Job

Job Title: Front Office Manager

Location: Annapolis, MD

Job Summary: We are seeking a dedicated Front Office Manager to oversee daily operations at our hotel. The ideal candidate will ensure exceptional guest experiences and efficient front desk management.

Key Responsibilities:

Supervise front desk staff and manage scheduling

Ensure guest check-in/check-out processes are smooth

Address guest inquiries and resolve issues promptly

Maintain accurate records of room availability and rates

Train and mentor front office team members

Qualifications:

Proven experience in hotel management

Strong communication and leadership skills

Proficiency in hotel management software

Join us in delivering outstanding hospitality!

Source : The Westin Annapolis