Front Office Manager - The Westin Annapolis

Job Title: Front Office Manager

Location: Annapolis, MD

Job Summary: We are seeking a dynamic Front Office Manager to oversee daily operations at our hotel. The ideal candidate will ensure exceptional guest experiences while managing front desk staff and coordinating with other departments.

Key Responsibilities:

• Supervise front desk operations and staff.
• Ensure guest satisfaction through effective communication and problem-solving.
• Manage reservations, check-ins, and check-outs efficiently.
• Train and mentor front office team members.
• Handle guest inquiries and complaints professionally.

Qualifications:

• Proven experience in hotel management.
• Strong leadership and interpersonal skills.
• Excellent organizational abilities.

Join us in creating memorable experiences for our guests!