Front Office Guide - 1 Hotel Nashville

Grow with us...

Planning a trip should be fun and easy, right? At 1 Hotel Nashville, our Team are fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests’ needs and provide on-the-spot solutions. Of course, they’ll also help with arrival and departure, from airport transfers to luggage storage.  

Seeing a warm, articulate, naturally helpful Front Office Guide / Phone Operator to join our team. You’ll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed.

About you...

• Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience.
• Ability to speak a secondary language is a plus.   
• Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. 
• Is flexible and willing to meet the demands of a 24-hour operation.

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
• Retirement Planning
• Paid Personal Days 
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!