Front Office Coordinator - Covington Family Dentistry

• Answering incoming calls promptly and professionally
• Scheduling patient appointments efficiently
• Verifying insurance coverage for patients
• Collecting and managing patient balances accurately
• Overseeing patient health information securely
• Validating treatment plans' accuracy based on insurance benefits
• Ensuring a seamless patient experience throughout their visit from check in to check out

• High School Diploma or equivalent
• Proficiency in dental patient management software such as Open Dental or Dentrix
• Previous experience working at the front desk of a dental office is preferred
• Familiarity with dental terminology is highly preferred
• Strong teamwork and communication skills
• Ability to multi-task
• Attention to detail
• Adaptability

• Medical with company paid contribution
• Dental
• Vision
• Company paid Basic Life
• Ancillary benefits
  • Supplemental Life and AD&D Insurance
  • Critical Illness
  • Short-Term Disability
  • Long-Term Disability
  • Accident
• Competitive 401K – up to 4% match
• Competitive PTO
• Paid Holidays
• A fun, friendly, and collaborative culture – focus on a healthy work/life balance

Our main goal is “to make our patients happy" through first-class dentistry and exceptional customer service. We also want you to feel relaxed and anxiety-free from the moment you arrive. To help with this, here is a sneak preview of what to expect when you visit our office:

• A comfortable environment
• A warm welcome from our kind and genuine team
• Discussion about your individual needs
• Diagnostic exam and x-rays
• Expert advice from one of our caring dentists
• Professional cleaning from our dental hygienists
• A brand new dental family

We do our best to make you feel excited about dentistry as we guide you to optimal oral health.

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