Front Office Assistant - Unio Health Partners

COMPANY DESCRIPTION

Unio Health Partners (UHP) is a highly differentiated physician practice management platform with the goal of transforming care delivery across the Western United States. UHP partners with leading physician practices, creating a cohesive, quality-oriented clinical culture and facilitating best practice sharing across the platform. Our affiliated practices gain access to a broader suite of services, providing a meaningful benefit to both physicians and patients. UHP's best-in-class clinical program covers three sub-specialties (urology, gastroenterology, and radiation oncology) and offers numerous ancillary services, including pathology lab, in-office dispensing, and chronic care management. We are led by a highly accomplished management team and provide a full suite of management services to its affiliated practices. UHP is currently affiliated with 182 providers consisting of 119 physicians and 63 advanced practice providers operating out of 54 locations across Southern, Central, and Northern California.

POSITION SUMMARY

As a Front Office Assistant, you will be part of a team that strives to uphold Unio Health Partners' mission of providing the highest level of care. You will be responsible for greeting patients, checking in patients, scheduling, and verifying insurance/payment. The Front Office Assistant supports the flow of patient care by providing excellent patient relations.

What you will be doing

• Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments and follow-ups in person or by telephone and checking patients in and out
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
• Ensure availability of treatment information by filling and retrieving patient records
• Answering/fielding patient phone calls in a courteous and professional manner

What you will bring to the team

• 2 years of experience in the medical field is required, urological experience preferred
• EMR system experience
• Knowledge of basic Microsoft Office
• Knowledge of Medical Terminology
• Bilingual-Spanish preferred

What we can offer you

• Competitive Salary and Health Benefits (Medical, Dental, Vision) 
• Generous time off (start accruing on your first day - no waiting period)
• Paid Holidays
• 401(k)
• Company Discounts
• Collaborative work environment - we want our employees to have a say in how we run our office
• Employee Recognition - we encourage employee recognition through our GEMS program