Front Office Assistant - La Scuola International School

Founded in 2002, La Scuola International School – the only Reggio Emilia inspired, International Baccalaureate (IB) and Italian language immersion school in the world – is serving the Bay Area with two San Francisco campuses (Preschool - Grade 8), and one new campus in Silicon Valley (Preschool - Grade 1).  Our mission is to inspire brave learners to shape the future. Every day, it’s the students at La Scuola who ask provocative questions and lead their learning across languages, across cultures, and across subjects.  To learn more, please visit us at www.lascuolasf.org. 

La Scuola International School is accredited by NAIS, CAIS, WASC and CIS and is one of two Italian schools recognized by the Italian government in the United States.

We believe our community thrives through diversity of backgrounds, perspectives and realities. Only through a persistent drive to listen and learn from one another, create and promote equitable opportunities and to continue to reflect and evolve will we be able to establish systems which will address the needs of the one and the many.

La Scuola’s mission is to inspire brave learners to shape the future. La Scuola aims to nurture children’s innate ability to learn by challenging them academically, creatively and innovatively, while immersing them in the Italian language and making them keenly aware of the world around them and their place in it.

Under the direction of the Chief Operating Officer – or other members of school management– the Front Office Assistant individual supports the day-to-day administrative and logistical tasks in the East Palo Alto Campus front office.  This individual serves as liaison between students, faculty, staff, parents and the community. This individual is an integral part of campus daily life and serves a front-facing role on campus.

Duties will generally involve  managing the front office and desk, including helping in student drop-off, pick-up, breaks when needed, supporting the teaching faculty, functional and facilities needs of the East Palo Alto Campus and other duties as may be assigned by the School. The Front OfficeAssistant effectively communicates in oral and written form, establishes and maintains a variety of complex, privileged and sensitive files and records, establishes and maintains cooperative working relationships with contractors, vendors, government regulators and others. This individual is a primary point of contact for the campus and fields PreK and Kindergarten queries to the appropriate department/person as needed.

This is a full time role but may vary based on the needs of the school, including occasional evening or weekend events. Responsibilities may change at any time based on the needs of the school. 

• Exceptional personal, organizational and communication skills, adaptability and the ability to prioritize tasks. 
• Ability to relate effectively with a diverse community, including staff, students, and parents. 
• Demonstrates an ability to work with a wide variety of community groups and organizations. 
• Integrity, discretion, the ability to maintain all information strictly confidential, and commitment to the mission of La Scuola are a must.
• Modern office practices, procedures and equipment
• La Scuola’s mission, org chart, operations, policies and objectives
• State Laws, codes, rules and regulations
• Record-keeping techniques, filing systems and information management
• Receptionist and telephone techniques and etiquette
• Correct English usage, grammar, spelling, punctuation and vocabulary
• Oral and written communication skills
• Interpersonal skills using tact, patience and courtesy
• Basic first aid and CPR
• ECE units and the openness to seek a Site Supervisor Permit

Ability to

• Learn, interpret and explain rules, regulations, policies and procedures
• Quickly learn school emergency procedures; assure the safety and welfare of students and staff including performing health-related duties as assigned
• Operate a computer (MAC and PC) and related software including Microsoft Word, Excel, PowerPoint, Google Docs, ProCare, QuickBooks, inResonance, and email.
• Anticipate, plan and organize work
• Meet schedules and deadlines
• Time management and prioritization skills
• Work independently
• Problem solving and judgment skills
• Be a team player
• Perform duties effectively with many demands on time and constant interruptions
• Effectively communicate in oral and written form
• Establish and maintain a variety of complex, privileged and sensitive files and records
• Make arithmetical calculations with speed and accuracy
• Understand and carry out oral and written directions
• Maintain confidentiality with discretion
• Establish and maintain cooperative working relationships

Must be authorized to work in the U.S.

Prior to beginning work and as a condition of employment in order to comply with the law, all employees must provide documentation to prove eligibility to work in the United States.
In addition, the final candidate will need to pass both Criminal Justice Department and Federal Bureau of Investigation Fingerprint Clearance and a physical exam, and provide a recent copy of a negative TB test and other immunization records.

BENEFITS 
Position receives excellent benefits, including medical, vision and dental coverage. The school also offers group life insurance, employer-matched retirement, long-term disability insurance and commuter benefits for full time employees. Other fringe benefits include PTO, paid holidays, daily warm lunch and outstanding professional development.

Estimated hourly rate: $24 - $26 / hour depending on credentials, qualifications and experience. 
 
To be considered for the position, please apply here with your resume, Letter of Intent and three references.
To learn more, visit www.lascuolasf.org

Non-Discrimination Policy

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at La Scuola will be based on merit, qualifications and abilities. La Scuola does not discriminate on the basis of race, color, religion, sex, national origin, age, ancestry, citizenship, sexual orientation, gender identity, pregnancy, childbirth or related medical condition, marital status, veteran status, physical or mental disability (actual or perceived), medical condition, genetic characteristics, political affiliation or any other characteristic protected by state, federal or local law. This policy governs all aspects of employment, including hiring, job assignment, compensation, discipline, termination, layoff, promotion, transfer and access to benefits and training. If you feel you may have been discriminated against on the basis of sex or would like more information, please contact Dani Sollberger, COO, by email or 415-558-9006 or by mail at 728 20th Street, San Francisco, CA 94107.