Front Office Assistant - Days - Hoover/Hwy 150 area - Childrens Hospital of Birmingham

Responsible for greeting and receiving patients and families, appointment scheduling and other related functions; performing duties consistently and accurately to maintain an efficient, friendly, work environment.

• Greets and receives patients on arrival to practice
• Confirm that patient information/data is correct on chart. Enter into computer all name/address changes on patient accounts.
• Prepare new patient charts and enter them into the computer.
• Pull and stamp appropriately all patient charts needed for exam, immunization, lab work, telephone messages and/or patient prescription.
• Copy current insurance card.
• Run charge ticket and place them on the chart.
• Place chart back for the physician’s assistant.
• Answer telephone and make all appointments for patients.
• Schedule consults for physicians.
• Take calls and messages for the physicians.
• Talk with potential new patients concerning our policies.
• File incoming reports, records and lab work.
• Fill out all forms (immunization, day care, school, sports, etc.)
• Calls all “No Show” appointments and notes it on the chart.
• Write the doctor’s excuses for school/work as directed by the physician.
• Call in prescriptions for the patient as requested by the physician.
• Hand out prescriptions, immunization/school/camp forms that are picked up.
• Make appointments for patients to receive lab work, x-rays, and to other physicians and/or specialists outside practice. After the appointments are made, determine whether a referral is needed.
• Complete and document any insurance referral that may require authorization from the PCP to a specialist/institution.
• Copy patient records to be sent to new physician.
• Perform other business office duties as required.

Requirements

• High School Diploma or equivalent and 1 year of practice/clinic or healthcare administrative experience.

PI257047377