Front Office Assistant - Little Smiles

At Little Smiles, we are passionate about Encouraging, Educating, and Empowering kids to have healthy teeth. We want kids to feel welcome at Little Smiles at all times. Our upbeat staff is committed to creating an environment where kids feel safe and secure throughout their visit. While waiting, kids and their parents are encouraged to enjoy our relaxing environment by playing on an iPad, watching a movie, or hanging out. When it is time to see Dr. Jenny, kids can pass the time by watching their favorite TV show which helps to reduce any anxiety and makes visiting us fun. Dr. Jenny specializes in caring for children and teens. She also specializes in caring for children with special needs. We are committed to teaching kids the importance of taking care of their teeth. We have invested in several interactive learning tools so that kids and teens value the important role they play in developing strong, healthy teeth. Educating kids extends well beyond our office. One of our enthusiast staff can often be seen within the community sharing valuable information on the best ways to care for their teeth, so that kids and teens feel confident about their smiles. As a Pediatric Dentist, Dr. Jenny is specially trained for the specific needs of children, especially in how to handle the anxiety that many children may have when coming to the dentist. Dr. Jenny is also committed to ensuring our entire staff receives ongoing training and education so that every staff member you interact with is well versed in caring for your children. We empower kids to take ownership and pride in caring for their teeth. We believe that when given the right information about oral care, kids will be more inclined to brush and floss their teeth regularly. We take time to show kids how to properly care for their teeth so that they have a great visit during their routine check-ups. We challenge our patients through encouragement and education because we know the impact a great smile can have in boosting their confidence and self-esteem. We want kids and teens to believe in themselves and feel that their smiles ROCK!

To learn more about our office, check out our website here: drjennysmiles.com

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: 

• Work Life Balance

• 3 weeks PTO & 8 Paid Holidays 

• Paid Parental Leave 

• Medical/Vision/Dental Benefits 

• 401k Match 

• Professional Growth and Career Advancement Opportunities 

Key Responsibilities 

• Build and maintain productive schedules for our doctors and hygienists 

• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients 

• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing 

• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment  

• Assist patients with understanding their treatment plan and increase dental case acceptance  

• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices   

• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary 

• Customer service experience 

• Dental office experienced (preferred) 

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Working Environment & Physical Requirements  

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.