Front Office Administrator Ft. Worth - Quiddity

This is a high visibility position in our Ft. Worth office. We need a caring professional, currently in a client-facing role, who is passionate about providing a high level of service to both Quiddity’s external and internal customers.  You will be one of the first people greeting visitors by phone or in person, so a welcoming attitude is key.

Responsibilities

·       This role requires someone who is outgoing and enjoys initiating face to face greetings and interaction since you are the primary contact point for callers and visitors.

·       Use Microsoft Teams phone system (or similar) to answer, transfer calls or take messages. Assist Callers with basic corporate knowledge i.e. addresses, locations & contact information. Maintain welcoming environment and follow guest protocols including ID verification and staff notification.

·       This is a support position which requires juggling multiple tasks simultaneously, solving problems and fulfilling requests for assistance while maintaining a friendly, accommodating, and welcoming demeanor to all who enter the front desk area.

·       Maintain and update multiple office directories and calendars.

·       Coordinate mail handling functions, including sorting and forwarding incoming mail, and scheduling pick-up and delivery of express mail services such as overnight and same-day delivery.

·       Schedule and maintain conference rooms for meetings and equipment. Provide conference room and meeting information for visiting staff and attendees. Place and receive meal and catering orders.

·       Help maintain logs, including key card/key logs, vehicle pick-up and drop-off logs, and others as directed. Coordinate, when necessary, access requests with building management.

·       Manage supply requisition for departments and maintain relevant correspondence with facilities on building and maintenance-related requests.

·       Ensure coverage by training relief staff on phone and protocols for answering calls, greeting visitors, and handling mail services.
·       Help with the planning of company-related social events.

·       Provide general administrative help to other departments i.e. copying, filing, organizing, and sorting. Under direction, provides backup for other administrative assistants and business services with correspondence, reports, or other projects.

·       Use and maintain equipment, including computers, copy machines, and postage machines. Coordinate with facilities and IT for the purchase, implementation, and repair/troubleshooting of equipment.

Requirements

·       High School Diploma or equivalent. One – Three years of work experience is preferred.

·       Proficient in Microsoft office, particularly Outlook and Excel.

·       Familiarity with cloud-based social media applications.

·       Microsoft Teams phone system experience or equivalent.

Quiddity is an award-winning, full-service civil engineering, planning, surveying, and consulting firm. With more than 600 employees in 10 offices across Texas, our organization has 14 service groups that support nearly 16 public and private markets. Remaining true to our mission has helped us be consistently voted a Best Place to Work by local and regional publications and an Engineering News-Record Top 150 National Firm.

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis under applicable law.

NOTICE TO THIRD PARTY AGENCIES: Quiddity does not accept unsolicited resumes from recruiters or employment agencies. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Quiddity. Without a signed Recruitment Fee Agreement, Quiddity will not consider or agree to payment of any referral compensation or recruiter fee. Suppose a recruiter or agency submits a resume or candidate without a previously signed agreement. In that case, Quiddity explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Benefits

Quiddity's benefits include Medical, Dental, Vision, Disability, Life, 401K with matching, paid Holidays, plus Paid Time Off.