Front of the House Manager - Shokku Ramen

Experience the flavor and spice of Shokku Ramen at our newest location in Houston Heights! Located at 933 Studewood St. Houston, TX 77008. Open 24/7.

At Shokku Ramen, we're currently seeking a Front of the House Manager who brings valuable experience from the restaurant and bar industry. We're looking for an individual who excels at orchestrating the day-to-day responsibilities of our front-of-house operations.

Job Duties:

• Customer Service: Ensuring that guests have a positive experience by training and supervising front-of-house staff, addressing customer concerns, and maintaining high service standards.
• Staff Management: Hiring, training, and scheduling front-of-house staff, including servers, hosts/hostesses, bartenders, and bussers.
• Inventory and Ordering: Managing inventory for items such as tableware, linens, and other supplies. Placing orders and coordinating deliveries.
• Scheduling: Creating and maintaining staff schedules to ensure adequate coverage during peak times and efficient use of labor.
• Quality Control: Monitoring the cleanliness and appearance of the dining area, as well as the overall ambiance and customer experience.
• Problem Resolution: Handling customer complaints and addressing issues in a professional and efficient manner.
• Compliance: Ensuring that the establishment complies with health and safety regulations, as well as any other applicable laws and regulations.
• Sales and Revenue Management: Working with the management team to meet sales goals and improve revenue by managing reservations, optimizing seating, and promoting upselling.
• Training and Development: Providing ongoing training and development for front-of-house staff, including educating them on the menu, customer service standards, and company policies.

While any managerial experience is valuable, those with a background in the restaurant industry or operations will be highly regarded. Understanding the unique dynamics of our industry is a significant advantage.

If you are a seasoned professional who can combine these qualities with a passion for delivering exceptional customer experiences, we encourage you to apply for this pivotal role at Shokku Ramen. Your contribution will be integral to the success of our establishment, and you'll have the opportunity to lead our front-of-house team to new heights.

Working at Shokku Ramen

• Health insurance

Salary