Front of House Shift Leader - Chick-fil-A West Acres - Chick-fil-A

Responsibilities:

• Lead front-of-house operations during assigned shifts, ensuring top-tier customer service.
• Train, mentor, and oversee team members to uphold Chick-fil-A’s standards of hospitality and efficiency.
• Handle guest inquiries and resolve issues promptly with professionalism.
• Maintain cleanliness and organization of dining and work areas.
• Monitor inventory and assist with stocking as needed.
• Ensure adherence to food safety and quality assurance guidelines.
• Support managers with scheduling and daily operational needs.

Requirements:

• Previous experience in a leadership or supervisory role (preferred but not required).
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm under pressure in a fast-paced environment.
• A commitment to teamwork and creating a positive work culture.
• Availability to work a flexible schedule, including weekends and evenings.
• Passion for providing excellent customer service.
• Authorization to work in the U.S.

Benefits:

• Competitive pay with opportunities for advancement.
• Free meals during shifts.
• Flexible scheduling to accommodate personal needs.
• Comprehensive training and leadership development programs.
• Closed Sundays to enjoy time with family and friends.
• Positive, team-oriented workplace culture.
• Opportunities to grow into higher leadership roles within Chick-fil-A.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary

$19 - $23 per hour

Benefits

Vision insurance, Dental insurance, Health insurance, Paid time off, 401(k), Paid training

Job Type

Full time, Part time

Schedule

8 hour shift, Monday to Friday, Weekend availability, Night shift, Day shift