Front of House/Serving Staff Manager - Red Bird Sandwich Co
Wichita, KS 67206
About the Job
Front House Manager/Serving Staff Manager
Red Bird Sandwich Company in Wichita, Kansas.
Red Bird is a unique and bustling gourmet sandwich shop and bar. We are dedicated to providing our guests with an exceptional dining experience. We pride ourselves on our high standards of service, quality food, and creating a welcoming atmosphere. We are currently seeking an enthusiastic and experienced Front House Manager to join our team.
Job Summary:
The Front House Manager will be responsible for overseeing the daily operations of the restaurant’s front of house, ensuring that guests receive outstanding service while maintaining a smooth workflow. This role requires strong leadership skills, excellent communication abilities, and a passion for hospitality.
Key Responsibilities:
- Manage and supervise front of house staff, including hosts, servers, and bartenders.
- Create and manage staff schedules, ensuring adequate coverage during peak hours.
- Ensure that all guests receive high-quality service and have a memorable dining experience.
- Maintain a welcoming atmosphere by overseeing the cleanliness and organization of the dining area, bathrooms and entrances.
- Handle guest inquiries, complaints, and feedback in a professional manner.
- Collaborate with the kitchen staff to coordinate food service and ensure timely delivery of meals.
- Handle hiring, training and onboarding new staff members, ensuring they adhere to service standards.
- Monitor staff performance and provide constructive feedback for improvement.
-work with Bar and Back of House managers to manage inventory and food/alcohol costs.
- Implement and uphold health and safety standards in compliance with local regulations.
Qualifications:
- Previous experience in a restaurant or hospitality management role is preferred.
- Previous serving and bartending experience preferred.
- Strong leadership and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Proficient in Toast point-of-sale system and restaurant management software.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Knowledge of food and beverage service standards.
- Flexible schedule, including evenings, weekends, and holidays.
Benefits:
- Competitive salary and tips.
- 5 day work week (closed on Sundays as well as additional weekday off)
- Paid time off and flexible scheduling.
- Opportunities for career growth and advancement.
- Employee discounts on food and beverages.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to redbirdsandwichco@gmail.com or through the jobs tab on our website redbirdsandwichco.com.
Join us in creating unforgettable experiences for our guests at Red Bird.
Red Bird is a lively restaurant in the heart of Wichita, KS. We use the best ingredients and provide a great atmosphere.
Looking forward to hosting you soon!