Front of House Manager at Essex Resort Holdings

Unlock your potential at The Essex Resort & Spa!

Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a jobit's an opportunity to join a dynamic team committed to crafting unforgettable experiences.

Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family.

Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life.

Join our team at The Essex Resort and be part of a culinary journey where service is an art form. Nestled in the heart of Vermont's stunning countryside, our restaurant offers more than just delicious cuisineit's an opportunity to deliver exceptional dining experiences that leave a lasting impression. Whether you're a seasoned server, an aspiring sommelier, or a culinary enthusiast, we invite you to join our passionate team dedicated to providing impeccable service and creating unforgettable moments for our guests.

BASIC FUNCTION: The Assistant Restaurant Manager is responsible for overseeing the operation and staff of the restaurants to maintain the highest level of standards and efficiency.

ESSENTIAL FUNCTIONS:

1. Responsible for maintaining a consistently smooth running operation.

2. Monitor and critique food quality and service levels.

3. Hiring, and training of staff.

4. Forecasting and scheduling of staff according to occupancy levels.

5. Daily tracking of payroll and revenue.

6. Coaching and counseling staff.

7. Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, and side-stations.

8. Monitoring of all current inventories and assist in end of the month inventories.

9. Responsible for ordering of new product.

10. Attending department head, conference review, food and beverage and pre-con meetings as required.

11. Responsible for timely performance evaluations of staff.

12. Maintaining profitability of restaurant through forecasting and staffing.

13. Communicate with Director of Food and Beverage, Director of Restaurants, General Manager, etc. on all upcoming events, promotions, new products, etc.

14. Handling of guest complaints in a professional and efficient manner.

15. Providing a pleasant and efficient atmosphere for staff and guests.

Benefits:

At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.

Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements:

• Medical Insurance (with Employer contribution)
• Dental Insurance (with Employer contribution)
• Vision Insurance
• Life & Disability Insurance (Employer paid)
• Voluntary Life & Disability Insurance for employee, spouse/domestic partner and child(ren) (supplemental paid by employee)
• Medical Care Flexible Spending Account
• Dependent Care Account (for Daycare, elderly care or other dependent care)
• Short and Long Term Disability Insurances
• Accident Insurance
• Critical Illness Insurance for employee and spouse/domestic partner
• Paid Time Off
• Bereavement Time

All employees at least 18 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 3 months of employment.

Property Benefits:

Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides.

On Property Discounts:

• Restaurant
• Spa (on treatments and products)
• Cook Academy

Other Discounts:

• Memberships to The Edge Sports & Fitness
• Stays at the hotel for employee, friends and/or family
• Movie tickets to Essex Cinemas
• Essex Experience (varies by business)
• Stays at other New England Inns & Resorts as part of the NEIRA program
• Ski passes to Smuggler's Notch & Sugarbush/IKON

Other Benefits:

• Complimentary use of the on-site fitness center
• Complimentary use of the on-site Tennis courts
• Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age)

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