Front of House Manager at The Busted Cup Brewhouse

Description:

The Front of House manager is responsible for managing all functions of the dining room, lounge, and downstairs brew pub during the opening, mid, or closing shifts. Key responsibilities include hiring, managing, supervising, and training restaurant team members and ensuring a positive and welcoming experience for all customers from arrival to departure.

 

Responsibilities:

- The smooth function of the dining room, lounge, and brew pub, ensuring that all guests expectations are met or exceeded.

- Supervising staff and stations throughout the dining room, lounge, and brew pub.

- Managing communication between the general manager, kitchen, bar, tables, etc.

- Ongoing training and development of all dining room, lounge, and brew pub positions to maximize potential, while organizing and supervising staff schedules, side-work, and cleanliness of the restaurant and bathroom facilities.

- Be responsible for all small restaurant necessities including napkins, silverware, condiments, etc.

- Supporting the general manager, kitchen, and bar staff for the overall success of the restaurant and the future return of each customer.

 

Skills/Requirements:

- Flexible work hours

- Ability to communicate with owners/upper management

- Ability to lift 50 lbs.

- Problem-solving abilities

- High personal integrity, professionalism, and maturity

- Ability to work in a fast-paced environment

- Ability to direct and lead team members

- Strong writing and documentation skills

- All cash drawers match receipts

- Ability to absorb and retain information quickly

- Attention to detail

- Guest service oriented

- Ability to stand and walk around to supervise for 8-10 hours

- Ability to go up and down stairs on occasion

- Ability to bend, stoop, and raise arms above head on occasion

- Strong relationship management and performance management abilities

- Ability to work with various computer programs

 

Compensation:

- Salary is based on experience and technical background

- Benefit package including: 401K plan, health care coverage

 

About:

The Busted Cup Brewhouse is located in downtown Burlington, IA where a major downtown renovation is happening. Step back into history with a touch of modern flare as you enjoy craft food and drinks in this 125 year old historically registered building. This new brewery, restaurant, and pub features two stories of family and adult entertainment coupled with an outdoor beer garden and state of the art television and sound systems. All amenities in this brewhouse are brand new including the kitchen, two bars, brewery, seating, and much more.

Employment Type: Full Time
Years Experience: 1 - 3 years
Salary: $18 - $21 Hourly
Bonus/Commission: No