Front Desk Supervisor - Graves Hospitality Corporation

Job Title: Front Desk Supervisor

Schedule: 2:30 PM - 11 PM, must be available weekends.

Responsibilities:

• Assist the Front Office Manager in daily operations.
• Supervise front desk staff and ensure efficient check-in/check-out processes.
• Direct team members to maintain high guest service standards.
• Handle guest inquiries and resolve issues promptly.
• Train and mentor new front desk staff.

Qualifications:

• Previous experience in hotel front desk operations.
• Strong leadership and communication skills.
• Ability to work flexible hours, including weekends.
• Proficient in hotel management software.