Front Desk Supervisor - GMS

Front Desk Supervisor
Fort Myers Beach, FL

“At Pink Shell, we believe in making memories. Whether you stay with us, work with us, we believe our purpose is to create impressions that will stay with you for a lifetime.”

Join our team!

Pink Shell Beach Resort is currently seeking a Front Desk Supervisor. The Front Desk Supervisor is responsible for overseeing the responsibilities of the Front Desk staff and ensures that the guests are being serviced in a professional and competent manner.

What do we offer?

• $20/hour
• Medical, Dental, Vision, and Life Insurance
• 401(K) Retirement
• Paid Holidays, Paid Vacations, Personal/Sick Time and a Floating Holiday
• $4.50employee meals prepared by our culinary team
• 30 % employee discounts at the restaurant, gift shop, and spa
• Uniforms provided by the company
• Friends and Family discounted rates at all BMC properties

What are we looking for?

• High School Diploma (or GED or High School Equivalence Certificate)
• 2 years’ experience preferred
• Second shift position (3:00 – 11:00), required to work weekends and holidays

What would my job and responsibilities be?

• Assist guest with special accommodations
• Ensures room holds are kept
• Communicates with other departments in regards to room needs and/or maintenance issues
• Reviews AM and PM discrepancy reports
• Understands and has a thorough knowledge of PMS system
• Understands and can perform all front desk functions
• Assist clerks by checking in guests
• Delivers messages and packages to guest rooms
• Assist guest with faxing documents if needed
• Ensures all charges are properly posted
• Receives cash and credit cards from guests for payment
• Knows all room rates
• Provides direction of hotel facilities, rooms and local area attractions to guests
• Ensures proper staffing levels for weekly schedules
• Monitors associate breaks
• Trains all new Front Desk Clerks
• Issues parking passes to guests
• Performs all other duties as assigned

Why us?

Pink Shell is an award-winning 4-5 star Resort located in the beautiful Fort Myers Beach, Florida. A true beachfront getaway, the resort overlooks both sides of the island, the Matanzas Pass and the Gulf of Mexico.

Pink Shell has evolved from a single cottage built in 1950 to an expansive 12-acre beach resort and marina. While we have grown, our values remain the same – to provide an unparalleled oceanfront escape for families and friends to make memories that last a lifetime.

The Resort has been recognized by Condé Nast Traveler, Trip Advisor, Gulfshore Life as one of the Best Resorts in Florida. Pink Shell was recently awarded the Florida Restaurant & Lodging Seal of Commitment—a promise that our establishment achieved enhanced safety and sanitation standards designated by FRLA to ensure the safety of guests and employees.

Our resort is part of Boykin Management Company and offers studios, one- and two-bedroom accommodations with guaranteed beach views, ample meeting facilities, a relaxing spa, a full-service marina, a state-of-the-art fitness center, two restaurants, and fun activities for the whole family. To learn about Pink Shell, please our website at www.pinkshell.com

***Pink Shell is a drug-free workplace. Pre-employment screening, including a background test and drug screen, is required for all candidates offered a position.

Please submit a current resume to apply.