Front Desk Supervisor - Dentistry for Children

Compensation: $23-$24/hour

Do you thrive in a fast-paced environment and enjoy leading a team? Are you passionate about excellent customer service and ensuring smooth operations? If so, this our Front Desk Supervisor position might be perfect for you!

In this role, you will play a crucial role in ensuring the efficient and welcoming atmosphere of our dental office front desk. You will report directly to the Office Manager and be responsible for overseeing daily operations, managing staff and patient relations, and achieving key goals.

Schedule: Monday, Tuesday, Thursday - (Cliffside) 8:45am-6:00pm Wednesday, Friday - (Lodi)- 8:45am -6:00pm

Location: Cliffside Park, NJ

• Ensure all office staff arrive ready to work: on time and in proper uniform.
• Maintain office schedules, following company policies and procedures
• Ensure that front office staff members are following CDH office policies and front desk operational procedures
• Assist with marketing, and promotional programs to support new patient growth
• Directly supervise the front office team and proactively manage their performance and development including but not limited to, performance feedback, corrective actions, and appraisals
• Regularly communicate with the front office teams to ensure they have the tools, support, and information necessary to perform their jobs effectively and deliver superior patient care
• Complete administrative tasks such as reports, bank deposits, revenue postings, staff payroll, accounts receivable reports, and invoice processing within the designated deadlines
• Review, fix errors, and approve all designated employee’s timecards each day. Ensure all timecards are approved before the payroll cycle
• Assist with interviewing and hire individuals capable of providing the best patient care

• Minimum of two (2) years of experience in a lead or supervisor position, preferably in a dental office.
• Good command of the English language, both verbal and written
• Excellent organizational skills and attention to detail
• Ability to work well with doctors, patients, employees and others
• Knowledge of dental terminology and computer systems
• Knowledge of Microsoft Office Suite including Outlook, Excel and Word
• Motivated and willing to learn on the job

What We Offer

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:

• Medical and Vision Insurance: You're eligible starting the first month after you join.
• Dental Coverage: Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match: We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
• Employee Referral Program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance: We understand the importance of furry family members too.
• Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

Who We Are

Dentistry for Children of New Jersey is a dental office dedicated to providing high-quality dental care for infants, children, and adolescents. Our team of dental professionals specializes in pediatric dentistry and works to create a comfortable and welcoming environment for children. We use the latest dental technology and techniques to provide preventative, restorative, and emergency dental care for their young patients. In addition to general dental services such as teeth cleanings and fillings, we offer a range of specialized services tailored to the unique needs of children, including orthodontic treatment, sedation dentistry, and treatment for special needs patients.