Front Desk Supervisor - Bighornlaw

Job Title: Front Desk Supervisor

The Crowne Plaza Burr Ridge is seeking a Front Desk Supervisor to assist the Front Office Manager in overseeing Front Desk operations.

Responsibilities:

• Supervise and train Front Desk staff to ensure excellent guest service.
• Manage daily operations, including check-ins and check-outs.
• Handle guest inquiries and resolve issues promptly.
• Maintain accurate records and reports.
• Assist in scheduling and staffing for peak times.

Qualifications:

• Previous experience in hotel front desk operations.
• Strong leadership and communication skills.
• Proficient in hotel management software.
• Ability to work flexible hours, including weekends.