Front Desk Supervisor - $24.00/Hr. - Aimbridge Hospitality

Job Title: Front Desk Supervisor

Job Summary: The Front Desk Supervisor assists the Front Desk Manager and/or Director of Operations, providing attentive, courteous, and efficient service to all guests before and during their stay. This role is crucial in maximizing room revenue and ensuring guest satisfaction.

Responsibilities:

• Supervise front desk operations and staff.
• Assist guests with check-in/check-out and inquiries.
• Handle reservations and maximize room revenue.
• Resolve guest complaints and ensure satisfaction.
• Train and mentor front desk staff.

Qualifications:

• High school diploma; degree in hospitality preferred.
• Previous front desk experience required.
• Strong communication and leadership skills.
• Proficient in hotel management software.
• Ability to work flexible hours, including weekends.