Front Desk Representative - Initial Communications

Job Title: Front Desk Representative

Company: Initial Communications

Location: Orlando, FL

About Initial Communications:
Initial Communications is a leading marketing company specializing in providing strategic solutions to clients across various industries. We focus on traditional marketing strategies and innovative approaches to drive brand recognition and business growth for our clients.

Job Description:
The Front Desk Representative is responsible for creating a welcoming environment, managing front office operations, and supporting administrative tasks in our Orlando office. This role is ideal for a personable and organized individual who excels in customer service and multitasking.

Responsibilities:

• Greeting and Reception: Welcome visitors, clients, and employees in a warm and professional manner.

• Phone and Email Management: Answer and direct incoming calls and emails to the appropriate departments or individuals.

• Scheduling and Coordination: Assist with scheduling meetings, appointments, and conference room bookings.

• Administrative Support: Handle mail distribution, filing, and maintaining office supplies inventory.

• Visitor Management: Ensure all visitors sign in and are directed appropriately, maintaining office security protocols.

• Information Handling: Respond to inquiries and provide accurate information about the company and its services.

Requirements:

• High school diploma or equivalent

• Strong verbal and written communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Ability to multitask and manage time effectively.

• Professional appearance and demeanor.

• Excellent interpersonal skills and a customer-focused attitude.

Benefits:

• Salary range: $16.50 - $26.00 per hour (commensurate with experience)

• Health insurance coverage

• Retirement savings plan (401k)

• Paid time off and holidays

• Professional development opportunities

• Flexible work arrangements