Front Desk Receptionist #Temporary - 61st Street Service Corp

Job Summary:

The Front Desk Receptionist will be responsible for handling front-end operations of a Preventative Medicine clinical specialty practice while adhering to all FPO "Best Practices" policies and procedures.

Job Responsibilities:

• Meet and greet patients.
• Answer multi-telephone lines and triage calls/messages to applicable parties.
• Collect messages from answering service each morning and follow-up including taking phones on/off service at beginning and end of workday.
• Review physician's participation list against patient's insurance to ensure in-network. If out-of-network, notify patient of financial liability, create No Surprise Estimate using Estimate WQ and collect payment at time of service.
• Schedule office and procedure appointments using EPIC.
• Access EPIC pre-registration work queues to ensure patient's insurance is secure through RTE or directly through plan prior to visit.
• Check-in patient, request insurance cards, picture ID, obtain pharmacy information and pertinent lab results and medical records for patient.
• Schedule ancillary visits.
• Obtain at check-in HIPAA/consents and all necessary intake forms.
• Generate authorization for required procedures and document in EPIC.
• Check-out patient by collecting TOS payments prior to patient visit, generate patient receipts, and reconcile against daily schedule.
• Perform additional tasks as needed.

Job Qualifications:

• High School Diploma or GED equivalent required.
• At least 2 years of experience in a medical office.
• Working knowledge of Managed Care, Medicare and Medicaid insurances, including overall understanding of insurance plans, referrals and pre-authorizations.
• Computer literate including keyboard skills.
• Knowledge of EPIC required.
• Bilingual in English/Spanish preferred.

Hourly Rate Ranges: $20.91 - $34.62

Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.

61st Street Service Corporation

At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.