Front Desk Receptionist - Sky Group Limited

We're looking for a friendly and organised Front Desk Receptionist to be the welcoming face of our organisation.

As the Front Desk Receptionist, you will serve as the first point of contact for our clients and guests. You will play a vital role in creating a positive impression and ensuring smooth front desk operations. The ideal candidate will be a proactive communicator and capable of multitasking in a fast-paced environment.

Key Responsibilities:

• Greet and welcome visitors in a warm and professional manner.
• Answer and direct incoming calls with a friendly tone.
• Manage appointments and schedules for team members, including conference room bookings.
• Maintain an organised, clean, and professional front desk area.
• Handle incoming and outgoing mail and packages.
• Assist with basic administrative tasks such as filing, data entry, and preparation of documents.
• Keep track of office supplies and make orders when necessary.
• Provide information about the company’s services and programs to clients and visitors.
• Monitor security by keeping a visitor log and ensuring that entry protocols are followed.
• Support team members with additional tasks and projects as needed.

Qualifications:

• High school diploma or equivalent required; additional education in office administration or related field is a plus.
• Previous experience in a receptionist or customer service role preferred.
• Exceptional communication and interpersonal skills.
• Solid organisational skills and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Ability to handle multiple tasks and prioritise effectively.
• Friendly, professional demeanour with a strong customer service orientation.