Front Desk Receptionist - Life Surge

Job Title: Receptionist 

Employment Type: Full Time, 40 hours/week 

Reports to: VP of Operations 

FLSA Status: Exempt 

Who We Are 

LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire, transform and equip people to build their personal impact in ways that glorify God. By annually producing 20 events and providing financial education to thousands around the nation, we do just that.   

We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. Our culture is one where we celebrate one another, individually and as a team. We look to acknowledge and reward our star performers. Let your light shine in our company!      

Opportunity 

LIFE SURGE is seeking a dedicated and friendly Receptionist to join our team, and who is looking to grow with our company. Being customer-focused, positive, and dedicated to great service is a must. You should also be good at keeping things confidential and handling multiple tasks. While prior receptionist experience is a bonus, we're more interested in your attitude, willingness to learn, and passion for assisting others. As the first point of contact for clients and visitors, the Receptionist plays a crucial role in creating a positive and welcoming atmosphere at our office in Palmetto, FL. 

Responsibilities 

• Handle feedback and concerns with professionalism and escalate issues when necessary. 

• Greet all visitors, guests and employees with a warm and friendly demeanor by name when possible.  

• Offer refreshments for visitors and guests upon arrival. 

• Manage and maintain the reception area and lobby, ensuring a tidy and organized workspace at all times. 

• Manage incoming and outgoing mail, packages, and deliveries and advise recipients when they arrive. 

• Coordinate and schedule appointments as needed, and communicate with internal staff important messages and updates.  

• Assist with inquiries, provide information about Life Surge's services, and direct them to the appropriate staff members. 

• Assist in various administrative tasks, including filing and maintaining Operational files in SharePoint, data entry, and assisting in managing office supplies. 

• Monitor and manage access to the facility, ensuring the security and safety of clients and staff. 

Qualifications 

• High school diploma or equivalent; additional certification in office administration or a related field is a plus. 

• Excellent communication and interpersonal skills. 

• Strong organizational and multitasking abilities. 

• Proficient in using office equipment and software, including Microsoft Office Suite. 

• Customer-focused with a positive attitude and a commitment to providing exceptional service. 

Job Benefits 

• Health, Dental, Vision, Life, Holiday and Paid Time Off. 

• Non-corporate, casual, entrepreneurial, comfortable, fun, and proactive work environment.  

• High-level performers, disciplined, and self-motivated people will do VERY WELL in this environment. 

LIFE SURGE is an Equal Opportunity Employer. We value diversity and seek to empower each individual while supporting the many perspectives, skills, and experiences within our workforce. All employment is decided based on qualifications, merit, and business needs. 

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