Front Desk Receptionist - United Surgical Partners International

The Eye Surgery and Laser Center of Wisconsin is looking for a full-time Front Desk Receptionist to join our amazing patient focused team.

The front office receptionist will be responsible for providing a positive, welcoming experience to our patients and their families! The individual hired into this role will greet patients and their families, answer and route incoming calls, complete insurance verification as needed, cash collections and the correct handling of patient charts.

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States.We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

What We Offer:

• Competitive wages
• Opportunities for professional development
• Health, Dental & Vision Coverage
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Holidays
• Employee Assistance Programs
• Health Savings Account (HSA)/Flexible Spending Account (FSA)
• Education Assistance
• Short-Term Disability and Long-Term Disability Insurance
• Free parking

• Competence in using basic office equipment, including computer, printer, telephone, and fax
• Excellent clerical and organizational abilities
• Proven customer service skills
• Ability to communicate effectively and professionally
• Strong multi-tasking capabilities
• Comfortable working in a fast-paced healthcare environment
• Bilingual skills highly preferred

• High school education or equivalent required
• Demonstrated experience in maintaining composure and professionalism when interacting with patients and family members, including in potentially challenging situations