Medical Receptionist - Align ENT & Allergy

Align ENT & Allergy is currently seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our practice, the Front Desk Receptionist plays a crucial role in creating a positive and welcoming experience for our patients. This is a fantastic opportunity to contribute to a physician-led ENT and Allergy practice that is committed to delivering exceptional patient care.

At Align ENT & Allergy, we provide business support to private practices, allowing our partners to focus on providing personalized, high-quality care within their communities. By joining our team, you will be part of an organization that values teamwork, compassion, and continuous improvement in patient services.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor.
• Check-in patients, verify their information, and update electronic medical records accurately.
• Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
• Schedule and confirm patient appointments, ensuring efficient time management.
• Assist patients in completing necessary forms and understanding office policies.
• Collect patient co-pays, process payments accurately, and maintain proper documentation.
• Maintain the cleanliness and organization of the reception area.
• Coordinate with medical staff to optimize patient flow and use of resources.

Requirements

• High school diploma or equivalent.
• Previous experience as a receptionist or in a customer-facing role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in using computer systems and basic office software.
• Ability to handle a fast-paced environment and multiple tasks simultaneously.
• Empathy, compassion, and professionalism in dealing with patients and their families.
• Ability to work well as part of a team.
• Reliability and punctuality in attendance.

Benefits

Benefits:

· 401(k)

· Dental insurance

· Health insurance

· Paid time off

· Retirement plan

· Vision insurance