Front Desk Receptionist / Concierge - Morningside House of Laurel

We are looking for a Front Desk Receptionist / Concierge to join our team at Morningside House of Laurel as soon as possible.  Morningside House of Laurel is a leading assisted living and memory care community in Laurel, MD. 

Apply today to become a valued member of our incredible team at Morningside House of Laurel, proudly part of Morningside Elite Management, one of the only women-owned and operated senior-living management companies in the nation. Together we THRIVE! 

Available Shifts: 

• 8:30AM-2:30PM 
• 2:30PM-8:30PM 

What we are offering: 

• Competitive pay!
• Streak Attendance Bonus – earn up to $3,000 a year!
• Referral Bonus – $750 for full-time employee referrals and $375 for part-time referrals.
• Deficiency-Free Annual Survey Bonus - $100 Full-time & $50 Part-time staff
• Tuition Reimbursement. 
• 401K Match - company will match 50% of the first 4%. 100% vested after 6 years.
• Paid Time Off – 10 days in your first year as Full-time employee & 6 days as Part-Time.
• Tuition Reimbursement! 
• Holiday Pay.
• Medical, Dental and Vision insurance.
• Employer Paid Life and AD&D insurance.
• Employee Exclusive Discount program by LifeMart.
• Professional growth and development opportunities.
• Employee Appreciation Events.

Front Desk Receptionist / Concierge Summary:

Responsible for enhancing resident services and providing up to date information in an efficient and timely manner. Greets residents and visitors, answers the phone and responds to both routine inquiries and emergencies, relays calls to the proper department and performs a variety of related clerical duties. answering all incoming calls, redirecting them as needed and greets visitors. He/she gives directions to residents, visitors and guests and supports clerical services as requested.

Front Desk Receptionist / Concierge Responsibilities:

• Greet residents and provide general assistance to visitors, prospective residents and families.
• Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Ensures that incident reports, concern reports and other appropriate communication have been completed.
• Completes daily check-in procedure.
• Maintains visitor sign in/out book, reservation book for guest rooms, logs and communicates maintenance request work orders.
• Maintains current list of residents by name and room number, telephone numbers for all personnel, department extensions, names and contact information of key personnel.
• Maintains log for the issuance of community keys and gate passes.
• Maintains coffee and cookie service in the lobby/making cookies daily.
• Maintains appearance of lobby and ensuring there are fresh flowers.
• Assist departments with administrative services to include ordering supplies
• Codes accounts payable invoices, logs and distributes for authorization.
• Coordinates outgoing and incoming mail to the community.
• Performs other duties as assigned.

Front Desk Receptionist / Concierge Requirements:

• High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Experience in office skills, and with computer software.

Morningside Elite Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.