Front Desk Receptionist - Sky Group Limited

We are currently seeking a friendly and organised Front Desk Receptionist to be the first point of contact for our valued customers.

As the Front Desk Receptionist, you will play a vital role in creating a positive and professional experience for all individuals entering our facility. You will manage our front desk operations, provide administrative support, and ensure the smooth flow of communication within the office.

Key Responsibilities:

• Greet and welcome visitors and clients in a friendly and professional manner.
• Answer and direct incoming phone calls, take messages, and provide information as needed.
• Schedule appointments and coordinate meeting logistics.
• Maintain a clean and organized front desk area and common spaces.
• Manage incoming and outgoing mail and packages.
• Assist with administrative tasks, including data entry, filing, and document preparation.
• Respond to inquiries via email and telephone, providing prompt and accurate information.
• Collaborate with staff members to ensure efficient office operations and a positive environment.

Qualifications:

• High school diploma or equivalent; additional training or certifications in office administration is a plus.
• Previous experience as a receptionist or in a customer-facing role preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with office equipment (e.g., multi-line phone systems, printers).
• Friendly demeanor and a passion for providing outstanding customer service.
• Ability to maintain confidentiality and handle sensitive information with professionalism.